Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Zavi (Zahava) Yoffe

Lakewood

Summary

Non-traditional BSW student with over 18 years of experience in the beauty industry as a hair and wig stylist, transitioning into social work to fulfill a lifelong passion for helping others. I am skilled in communication, building trust, and working with diverse populations. I am returning to school to expand my impact and work professionally with individuals, families, and communities. I also seek a field placement to apply classroom knowledge and life experience in a meaningful, client-centered setting. I am committed to trauma-informed care, equity, and empowerment.

Overview

20
20
years of professional experience

Work History

Wig and Hairstylist

Reenas Salon
Lakewood
02.2003 - 07.2011
  • Executed haircuts and styling services, specializing in bridal styles for diverse clientele.
  • Conducted consultations to assess client preferences for hairstyles and products.
  • Educated clients on proper hair care techniques and recommended suitable products.
  • Collaborated with team members to enhance service efficiency and client satisfaction.
  • Researched current hairstyling trends to offer updated service options.
  • Cultivated strong relationships with clients, fostering loyalty through personalized service.

Zavi's
Lakewood
07.2011 - 07.2023
  • Achieved high customer satisfaction by resolving issues with knowledgeable service.
  • Organized and prioritized tasks to meet service goals efficiently.
  • Collaborated with diverse team members to address product and service-related challenges.
  • Engaged customers through effective interpersonal skills, fostering open communication.
  • Provided attentive service during face-to-face and phone interactions.
  • Identified customer needs swiftly to enhance overall experience.
  • Assisted with inquiries and requests, contributing to improved satisfaction.
  • Maintained current knowledge through ongoing education and advanced training.

Education

Master of Arts - Social Work

University of Mount Saint Vincent
New York
05-2027

Bachelor of Arts - Psychology

University of Mount Saint Vincent
New York, NY
11-2025

Jewish Studies - Jewish Studies

Afikey Torah Seminary
Jerusalem Israel
09-2002

High School Diploma -

Bais Yaakov Passaic
06-2001

Hair And Wigs

Hair School
Johannesburg South Africa
12-1999

Skills

  • Crisis intervention
  • Counseling techniques
  • Client assessment
  • Behavioral analysis
  • Team collaboration
  • Effective communication
  • Customer service
  • Conflict resolution
  • Schedule management
  • Customer buying habits
  • Salon maintenance
  • Business management
  • Sales expertise

Affiliations

  • Working out is a passion of mine; I refer to it as my "therapy."
  • I'm a busy mom to four children aged 21 to 10.
  • Volunteering in my kids' schools and my shul.
  • A second home to many through the years, some for short periods of time, others for longer.

Timeline

Zavi's
07.2011 - 07.2023

Wig and Hairstylist

Reenas Salon
02.2003 - 07.2011

Master of Arts - Social Work

University of Mount Saint Vincent

Bachelor of Arts - Psychology

University of Mount Saint Vincent

Jewish Studies - Jewish Studies

Afikey Torah Seminary

High School Diploma -

Bais Yaakov Passaic

Hair And Wigs

Hair School

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