ZAW LIN HTET
San Francisco,United States
Summary
Food service professional with over 2 years of experience in high-volume restaurant and café environments. Demonstrated ability to maintain composure under pressure while effectively addressing operational needs. Proficient in various roles, including cash handling, food preparation, and customer service.
Overview
2
2
years of professional experience
Work History
Cashier/Server
I'a Poke
San Francisco, United States
10.2025 - 03.2026
- Ran the register at a fast-casual poke bowl spot, taking orders and processing payments during busy shifts
- Got to know the menu pretty well so I could help customers who weren't sure what to get or had questions about ingredients
- Made sure the register was accurate and counted down the drawer at the end of my shifts
- Helped customers figure out options when they had allergies or specific dietary needs
- Noticed the line was getting pretty chaotic during lunch rushes, so I suggested a small change to how we queued customers - it actually helped speed things up and management kept doing it
- Stayed on top of keeping the counter area clean and restocked so the shift ran smoothly
- Coordinated with the prep team in the back to make sure custom orders came out right
- Tried to keep a friendly, welcoming attitude even when it got really busy since I was usually the first person customers talked to
Cashier/Server
Seoul Kitchen
Redwood City, United States
01.2025 - 10.2025
- Waited tables at a Korean restaurant, handling multiple tables at once during busy lunch and dinner shifts
- Learned the full menu well enough to explain dishes, ingredients, and spicy levels to customers who weren't familiar with Korean food
- Took orders, ran food, and worked closely with kitchen staff to make sure everything came out right and on time
- Helped cover other sections when coworkers were busy or short-staffed
- Suggested adding a quick pre-bussing step during rush hours to help turn tables faster - management liked it and we started doing it regularly
- Helped show a couple of new hires the ropes, including how to use the POS system and handle common customer questions
- Kept tables clean and made sure the dining area stayed organized throughout the shift
- Got a lot of positive feedback from regulars and was trusted to handle larger parties and special requests for catering
Cashier/Server
Pressed Juicery
San Mateo, United States
02.2024 - 01.2025
- Promoted to shift lead after a few months, responsible for managing team during shifts, ensuring smooth operations, and addressing any issues that arose
- Trained new employees on order-taking, bowl building, and maintaining efficiency during busy periods
- Learned the menu well enough to help customers pick what worked best for them, whether they wanted something post-workout, a cleanse, or just a healthy snack
- Worked at a fresh juice and wellness bar serving cold-pressed juices and protein bowls topped with fruits, nuts, and drizzles
- Assisted with opening and closing duties, including counting register, prepping ingredients, and ensuring readiness for opening
- Conducted inventory checks at the beginning of each shift to monitor topping supplies.
- Kept the counter and prep area clean and organized since we were working with fresh ingredients every day
- Built good relationships with regulars who came in a lot and appreciated actually knowing what was going into their order
Education
Some college (No degree) - Fashion Design
City College of San Francisco
San Francisco, CASkills
- Food and beverage preparation
- Point of sale
- Food safety
- Customer service
- Multitasking
- Team collaboration
- Communication
Timeline
Cashier/Server
I'a Poke
10.2025 - 03.2026
Cashier/Server
Seoul Kitchen
01.2025 - 10.2025
Cashier/Server
Pressed Juicery
02.2024 - 01.2025
Some college (No degree) - Fashion Design
City College of San Francisco