Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Zawadi Nelson

Poughkeepsie,New York

Summary

A highly motivated young woman eager to use my strong customer service experience and communication skills to provide outstanding service to a range of clients. Keen to develop new skills to complement my studies and to progress in the customer service industry. Exceptional work ethics and conduct myself with the utmost professionalism.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Carpenter

Tradesman International
04.2023 - 01.2024
  • Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
  • Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
  • Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
  • Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Assembled and installed furniture and cabinetry.
  • Cut and shaped materials to meet outlined measurements.

Picker/Warehouse Packer

Gap Warehouse
03.2022 - 01.2023
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
  • Worked fast to meet assigned daily picking quotas.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Operated manual and electric pallet jacks to move merchandise.
  • Managed timely and effective replacement of damaged or missing products.
  • Kept work areas neat, clean and free from debris.

Prep/Gourmet Chef

Shadows On The Hudson
03.2021 - 09.2021
  • Enhanced customer satisfaction by consistently providing high-quality gourmet dishes using fresh and locally-sourced ingredients.
  • Streamlined kitchen operations for increased efficiency by implementing effective inventory management and organization techniques.
  • Achieved consistent compliance with food safety regulations by maintaining a clean and organized kitchen environment.
  • Fostered a positive working atmosphere within the kitchen team, promoting open communication and teamwork to ensure smooth operations during service periods.
  • Placed orders to restock items before supplies ran out.
  • Upheld high standards for food presentation, creating visually appealing plates that enhanced the overall dining experience for guests.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Coordinated with team members to prepare orders on time.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Set up and broke down kitchen for service.

Sales Associate

Walmart
08.2019 - 07.2020
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Grill/expo/waiter

Wahlburgers
03.2017 - 07.2017
  • Work as part of staff
  • Serve multi-cultural guests
  • Assist with seating and the comfort of guest
  • Take orders from guest for food, drinks and additional clean dishes
  • Prep food
  • Prepare different dishes in a timely manner
  • Keep all areas clean.

Carpentry Apprentice

Job Corps
09.2015 - 01.2016
  • Completion of the union carpentry pre-Apprenticeship program
  • Work Experience: Floor Framing, Wall Framing, Roof Framing, Coverings, Light Gauge Framing, Drywall, Soffit, Windows and doors and hardware, Print reading, Acoustical Ceiling, Solid Surface, and Floor Covering, Formwork.

Education

High School Diploma -

New Learning Resources
Jackson, MS
03.2016

Skills

  • Microsoft Word
  • PowerPoint
  • Excel
  • Publisher
  • Blueprint Interpretation
  • Commercial Construction Experience
  • Residential Construction
  • OSHA Regulations
  • Scaffolding Setup
  • Hand and Power Tools
  • General Laborer
  • Lifts up to [100] Pounds
  • Painting and staining
  • Vital Signs Monitoring
  • Basic Life Support
  • Maintaining Confidentiality
  • Dressing Assistance
  • Feeding Assistance
  • Patient Care
  • Compassion and Empathy
  • Toileting Assistance
  • Problem Solving
  • Active Listening
  • Patient Transfers
  • Mobility Assistance
  • Patient Lifting
  • Maintaining Privacy
  • Valid [New York State] Driver's License
  • Recording Vital Signs
  • Patient Management
  • Preparing Meals
  • Light Housekeeping

Volunteer Experience

03/2011, Present, Maranatha SDA Church, Volunteer, Brooklyn, NY, Pathfinder Club, Choir, Community Service

Certification

  • Nurse Aid Assistant, Next Step Institution of Health and Learning - March 2018- April 2018

Timeline

Carpenter

Tradesman International
04.2023 - 01.2024

Picker/Warehouse Packer

Gap Warehouse
03.2022 - 01.2023

Prep/Gourmet Chef

Shadows On The Hudson
03.2021 - 09.2021

Sales Associate

Walmart
08.2019 - 07.2020

Grill/expo/waiter

Wahlburgers
03.2017 - 07.2017

Carpentry Apprentice

Job Corps
09.2015 - 01.2016

High School Diploma -

New Learning Resources

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Zawadi Nelson