Zay Elize
Jeffersonville,GA
Summary
Alert Military Police Officer committed to ensuring optimal safety with quick responses and implementation of preventive measures. Gifted with outstanding observational and communication traits. Adept at monitoring surveillance equipment, inspecting vehicles and conducting interviews. Safely handles weapons and coordinates with local, state and federal law enforcement agencies. Motivated professional offering Associates in Psychology pursuing a Bachelors. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
4
4
years of professional experience
Work History
Military Police Officer
United States Marine Corps
Barstow, CA
12.2020 - Current
- Investigated complaints from military personnel regarding alleged violations of UCMJ or other regulations.
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
- Saved time through effective emergency issue resolution.
- Improved overall operations planning efficiency by appropriately supervising dispatch movement during security incidents.
- Managed CCTV, access control, security lighting, gate systems and incident management systems.
- Composed reports on daily activities and incidents, which encompassed theft, and damage to property, presence of unauthorized individuals and other unexpected situations.
- Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Handled variety of administrative tasks daily, filed paperwork and typed memos.
- Maximized data collection accuracy scores by recording, storing and analyzing security information with zero discrepancies.
- Responded to emergency situations and dispatched police officers to appropriate locations.
- Served as an initial point of contact for visitors and citizens in need of assistance.
Customer Service/Sales Associate
Home Depot
Orlando, FL
07.2020 - 12.2020
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Educated customers on special pricing opportunities and company offerings.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Sales Associate
New Balance
Orlando, FL
10.2019 - 08.2020
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Worked with fellow sales team members to achieve group targets.
Education
Associate of Arts - Psychology
Arizona State University
Tempe, AZ05-2023
Skills
- Investigative Tools
- Conflict Resolution Techniques
- Electronic and Stationary Surveillance
- Criminal Investigations
- Witness Interviewing
- Suspect Interviewing
- Safe Weapons Usage
- Evidence Collection
- Surveillance Monitoring
- Conflict De-Escalation
- Fluent in Creole
- Rapport Building
- Decision-Making
Affiliations
- Gym
- Hiking
- Reading
Languages
French
Elementary
Creole
Native/ Bilingual
More about me
- Military veteran
- Student
Timeline
Military Police Officer
United States Marine Corps
12.2020 - Current
Customer Service/Sales Associate
Home Depot
07.2020 - 12.2020
Sales Associate
New Balance
10.2019 - 08.2020
Associate of Arts - Psychology
Arizona State University
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