Zayd Hassan
Taylor,MI
Summary
Skilled Aircraft Load Agent with background in coordinating and supervising aircraft loading/unloading activities. Possess strong understanding of weight distribution, balance calculations and compliance with safety regulations. Notable strengths include ability to work under pressure, adaptability, problem-solving skills and team collaboration. Previous roles showcased positive impact through enhanced operational efficiency, improved safety protocols and timely flight departures.
Overview
5
5
years of professional experience
Work History
Aircraft Load Agent
Delta Air Lines
Romulus, MI
12.2023 - Current
- Facilitated effective communication among operations team members to enhance collaboration.
- Executed aircraft pushing and parking operations while adhering to strict safety protocols.
- Ensured timely departures through exceptional time management skills.
- Oversaw crew member safety during aircraft loading and unloading tasks.
Ramp Agent
Delta Air Lines
Romulus, MI
10.2022 - 12.2025
- Utilized appropriate gear for safe aircraft handling during day and night operations.
- Executed timely loading and unloading of incoming and departing flights.
- Managed parking of aircraft and performed essential marshal duties during inbound traffic.
- Demonstrated proficiency in using industrial equipment for various tasks.
- Maintained safety while executing multiple responsibilities under pressure.
- Ensured careful handling of passenger possessions to provide necessary attention.
- Practiced precise time management to facilitate on-time departures.
Supervisor
Prospect Airport Services
Romulus, MI
02.2021 - 09.2022
- Inbound and outbound preparation, auditing, strong coordination, multitasking, and supervision responsibilities.
- Consistent communication across management, Delta gate agents, and passengers through radio, tablet, and phone.
- Employees are being observed throughout the day to make sure they are assisting and greeting passengers in a pleasant manner as they travel to their destinations.
- Strong multitasking and time management skills on demand.
- Ensuring that every passenger receives convenient and comfortable care.
Education
Some college - Business Administration
Henry Ford Community College
Dearborn, MI07.2025
High school diploma -
Taylor High School
Taylor, MI06.2021
Skills
- Multitasking
- Customer service
- Bilingual
- Team management
- Communication skills
- Supervising experience
Accomplishments
- ALA of the Month February 2025
Timeline
Aircraft Load Agent
Delta Air Lines
12.2023 - Current
Ramp Agent
Delta Air Lines
10.2022 - 12.2025
Supervisor
Prospect Airport Services
02.2021 - 09.2022
Some college - Business Administration
Henry Ford Community College
High school diploma -
Taylor High School
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