Zayda J. Sorto
Houston,TX
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Medical Assistant (NRCMA)
MD Anderson Cancer Center – Urology Clinic
Houston, TX
08.2019 - Current
- Trained new staff on office protocols and medical procedures, fostering a collaborative team environment.
- Implemented process improvements that streamlined patient intake procedures and increased operational efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant Supervisor
Peachtree Medical – Family Medicine
Houston, TX
07.2011 - 08.2019
- Coordinated patient scheduling and follow-up appointments to enhance clinic efficiency.
- Administered patient care, including vital signs checks and medical history documentation.
- Assisted healthcare providers during examinations and procedures, ensuring smooth operations.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Educated patients on treatment plans, medications, and preventive health measures to improve outcomes.
- Trained new medical assistants in clinical procedures and office protocols for operational consistency.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Medical Assistant
Family Medicine Clinic
Houston, TX
10.2010 - 07.2011
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient scheduling and follow-up appointments to enhance clinic efficiency.
- Trained new medical assistants in clinical procedures and office protocols for operational consistency.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
High School Diploma - Medical Assistant
Everest Institute
Houston, TX07-2018
NRCMA - Medical Assistant
Everest Institute
Houston, TX07-2018
Skills
- HIPAA compliance
- Patient assessments
- Sterilization techniques
- Clinical documentation
- Vital sign monitoring
- Data entry
- Reliable team player
- Medical terminology knowledge
- Direct patient care
- Phlebotomy
Certification
- National Association for Health Professionals
- "Take Pride in the Profession"
- Zayda Sorto: NRCMA
- Certification Number: 167205
- Effective Date: 2025-07-15 to 2026-07-15
- To verify certification, please visit www.nahpusa.com or email customerservice@nahpusa.com.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant (NRCMA)
MD Anderson Cancer Center – Urology Clinic
08.2019 - Current
Medical Assistant Supervisor
Peachtree Medical – Family Medicine
07.2011 - 08.2019
Medical Assistant
Family Medicine Clinic
10.2010 - 07.2011
High School Diploma - Medical Assistant
Everest Institute
NRCMA - Medical Assistant
Everest Institute