Zayda Matthews
Gainesville,FL
Summary
Hardworking Stocker experienced in operating forklift and palletizer to move products between trucks, storage areas and sales floor locations. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Stocking Associate
Walamart
Gainesville, FL
04.2024 - Current
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
- Provided customer service by answering questions about product location, price and availability.
- Arranged product on shelves following merchandising guidelines.
Security Officer
Allied Universal Security Services
Miami, Florida
08.2023 - 10.2024
- Performed first aid and CPR when necessary during emergency situations.
- Adhered to post orders while maintaining a visible presence around the property.
- Responded to alarms and conducted investigations as required.
Barista Trainee
Starbucks
Miami, Floruda
01.2023 - 08.2023
- Maintained cleanliness of work area throughout shift.
- Greeted customers upon entering the store and provided them with menu information.
- Performed opening and closing duties including restocking supplies, cleaning counters.
- Ensured that all products were prepared in a timely fashion according to established standards.
- Responded promptly to customer complaints in a courteous manner.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Stocked shelves with ingredients needed to make coffee drinks.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Gave samples of popular coffee and tea blends to create sales opportunities.
Front Desk Agent
UFC Gym
MIAMI, FL
12.2022 - 07.2023
- Addressed customer needs in a timely manner.
- Processed payments accurately and efficiently.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Kept accurate records of guest transactions.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
- Stayed current on local attractions and special events to help guests with entertainment options.
- Assisted guests at check-in, providing information on various services within hotel.
- Computed bills, collected payments and made change for guests.
- Verified customer credit to establish payment method for accommodations.
- Ensured proper security measures for guest safety and privacy protection.
Education
High School Diploma -
Miami Northwestern Senior High School
Miami, FL06-2022
Skills
- Shelf restocking
- Visual Merchandising
- Display Assembly
- Loading and unloading
- Customer Assistance
- Safety methods
- Goal Setting
- Work Area Maintenance
- Quality Control
Timeline
Stocking Associate
Walamart
04.2024 - Current
Security Officer
Allied Universal Security Services
08.2023 - 10.2024
Barista Trainee
Starbucks
01.2023 - 08.2023
Front Desk Agent
UFC Gym
12.2022 - 07.2023
High School Diploma -
Miami Northwestern Senior High School
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