Zayda F. Rodriguez
2702 Arcady Drive, Garland,TX
Summary
Motivated Community Director adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
12
12
years of professional experience
Work History
Community Manager
RPM Living
Wylie, TX
08.2024 - Current
- Responsible for overseeing day-to-date operations, including the financial and operational facets of the property.
- Conduct regular inspections of residential properties to ensure compliance with local ordinances and regulations.
- Supervise tenant move-in and move-out procedures, ensuring that all paperwork is completed accurately and in a timely manner.
- Develop annual budgets for each property, analyzing income statements and expenses to identify areas of improvement.
- Ensure compliance with applicable laws, regulations, and internal policies related to finance and property management.
- Perform market research to determine competitive rental rates in the area.
- Organize community events to promote positive relationships among tenants and encourage community involvement.
- Collaborate with team members to identify and accomplish corporate objectives for the community.
Assistant Community Director
The Emerson Apartments
Dallas, TX
09.2020 - 08.2023
- Assist Property Community Director overseeing daily operations, including the financials of the complex.
- In charge of collecting rent, accuracy of recurring charges, and other fees, as well as managing month-end closing process.
- Handle administrative tasks like preparing new contracts and renewals, notices to residents, and lease violations.
- Walk all Move Outs to properly closed out file and process Final account Statements.
- Managing delinquency control and successfully reducing percentages.
- Prepare and process files for eviction, WRITs, or dismissals.
- Incorporate federal-based rental assistance programs to help residents in need and monitor the process for effectiveness.
- Collaborate with team members to identify and accomplish corporate objectives for the community.
Assistant Property Manager
Adams LaSalle LLC
Frisco, TX
07.2018 - 09.2020
- Oversaw daily operations, maintenance, and administration of the Complex.
- In charge of collecting rent, fees, and processing electronic bank deposits.
- Implemented policies and procedures for effective property management in the absence of the property manager.
- Produce, record, and track move-out account reconciliations, including the collection process.
- Manage, coordinate, and monitor all units in make-ready status with staff and vendors.
- Mentor our leasing agents team, coordinate their schedules.
- Conducted business strategies to maximize tenant satisfaction and reduce vacancies.
- Addressed and resolved all complaints, concerns, and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations, and a safe housing environment for tenants.
General Manager
TitleMax
Dallas, TX
02.2013 - 07.2018
- Responsible for store growth and profitability by appraising vehicles, selling loan products to consumers.
- Designed sales and service strategies to improve revenue and retention. obtaining referrals, and establishing business partners.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Supervised all collections and repossessions procedures to minimize delinquency.
- Performed daily cash drawer reconciliation.
- Encouraged, trained and coached employees to maximize performance.
Education
NALP (National Apartment Leasing Professional)
Grace Hill
OnlineFair Housing Act
Grace Hill
OnlineLeasing For Success
AAGD
Dallas, TXSkills
- Property management
- Relationship building and rapport
- Problem-solving aptitude
- Staff Training
- Teamwork and Collaboration
- Time Management
Software Knowledge
YARDI, RESMAN, Bluemoon, Knock, Yieldstar, Nationwide Compliant, KeyTrack, Calyx Point, TLX, TLXE, Microsoft Word and Microsoft Excell.
Languages
English
Native language
Spanish
Advanced (C1)
C1
Timeline
Community Manager
RPM Living
08.2024 - Current
Assistant Community Director
The Emerson Apartments
09.2020 - 08.2023
Assistant Property Manager
Adams LaSalle LLC
07.2018 - 09.2020
General Manager
TitleMax
02.2013 - 07.2018
NALP (National Apartment Leasing Professional)
Grace Hill
Fair Housing Act
Grace Hill
Leasing For Success
AAGD
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