Zaydee V Calvo
Doral,FL
Summary
Outgoing friendly individual with Strong Skills, that communicates effectively with clients, team members, and internal stakeholders. Proven track record of successfully selling products or services. Ability to motivate, coach, and develop a sales team (if applicable). Strong analytical skills: sales data, identify trends, and make data-driven decisions. Easily identifies and resolve customer issues and challenges while managing multiple tasks and prioritizing activities effectively. Open to travel within the assigned territory, potentially including overnight stays. Used to travel 75% of the time. Familiarity with the specific industry and products or services being sold.
Overview
2026
2026
years of professional experience
Work History
Marketing Specialist
Lexmark & Epson
- Promoting Deskjet printers at CompUSA Dadeland
Territory Manager / Outside Sales
Ferguson Enterprises
02.2023 - Current
- Company Overview: Ferguson Facilities Supply is a supplier of maintenance products
- Product Lines: Plumbing, HVAC, Cleaning & Hygiene, Paint, Lighting, Fans, Electrical Equipment, Cleaning Machines, etc.
- Customer base: Multifamily National accounts, Hospitality as well as Medical Facilities.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Outside Builder Sales - Showroom Sales
Monark Premium Appliance
02.2020 - 06.2022
- Company Overview: High End appliances
- Inside / Outside Sales Executive calling on architects & designers as well as general contractors.
- Design presentations to assist customers in specifications of required appliances.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Enhanced customer satisfaction by delivering exceptional craftsmanship on all completed projects, leading to positive referrals and repeat business opportunities.
- Company closed June 2022 after being bought by Ferguson. All Florida locations closed.
A&D Sales Executive - Outside Sales - Showroom Sales
D&B Tiles
04.2017 - 12.2019
- Company Overview: Family owned, international tile business serving South Florida, and the Caribbean offering tile, stone and mosaic products for home owners, architects, designers and contractors.
- Consultative position, visiting architect and design firms presenting company products
- Schedule and partake in, PK's, Blitzes as well as CEU Lunch & Learns with vendors providing technical trainings for industry professionals during CEU's.
- Deliver samples to keep firm's libraries updated, spot check installations to ensure TCNA and ANSI guidelines were followed.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs and product specifications.
A&D Sales Executive - Outside Sales - Showroom Sales
PROSEIN
01.2015 - 04.2017
- Company Overview: Prosein USA focuses on providing a wide selection of high-quality materials, including wall and floor tiles, natural stones, marbles, and bathroom fixtures.
- Call on General Contractors, Interior Designers, Architects, Tile Contractors as well as Dealers
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Network constantly within industry related events from: AIA, IIDA, ABC, LBA, Blue Book Who's Who, The Home Show etc.
- Arranged delivery of materials with warehouse personnel.
Administrative Assistant to Company President
Crystaline Stone
01.2013 - 01.2015
- Assisted owner to manage a small Brazilian importer of colored marble slabs, quartzite and onyx.
- Showroom Sales
- Set Up Dealers
- Opening Accounts Nationwide
- Managed Marketing Campaigns
- Coordination of Sample Shipments with Warehouse Manager
- Schedule Local Pickups and Deliveries
- Negotiating Logistics Tariffs with Transportation Companies
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Light AP/AR utilizing Quick Books Online, deposits, write all correspondence, and translate for owner.
International Field Sales Rep.
IT MarketWeb
02.2009 - 01.2013
- Company Overview: Ciara is a Canadian based server & desktop manufacturer with a sales office located in Miami for export hardware sales.
- Started as a home-based office in Argentina, later moved to the Miami office.
- Job duties entailed opening new accounts in Latin America, Caribbean & USA for OEM sales & overstock EOL computer parts.
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
- Attended industry trade shows and conferences to establish valuable connections with potential clients and partners.
Customer Service Rep.
EDS - HP
06.2005 - 01.2009
- Company Overview: EDS is a global technology services company that provides a broad portfolio of information technology and business process outsourcing services. Acquired by HP in 2008.
- Technical Customer Service Representative; liaison between customers and technical personnel; follow corporate business processes to maintain the highest level of customer satisfaction
- Duties entailed generating tickets for clients needing new user ID's, fire wall requests, changing databases, hardware installs, coordinate reboots, VPN installs, anything related to customer's needs
- Maintain statistics of incidents, analyzing outages and creating reports to avoid recurrences
- Handling everything related to client's account to meet SLA (Service Level Agreement) to be fulfilled and hopefully increased and renewed
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Manager
Ingram Micro Export Sales Division
03.1998 - 01.2002
- Company Overview: Ingram Micro is a leading global technology distributor that serves as a bridge between technology manufacturers and businesses,
- Led a successful sales team of 12 agents by providing motivational coaching and performance-based incentives.
- Achieved set sales goals and surpassed them.
- Close contact with Sales Director, Finance & Credit Personnel, HR Manager, vendors, manufacturers and industry professionals
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to expand sales opportunities.
Export Sales
SMT of America
10.1996 - 01.1998
- Company Overview: "Surface Mount Technology," manufacturer; a method of attaching electronic components directly onto the surface of a printed circuit board (PCB).
- Top export sales agent for the Miami office.
- SMT manufactured SDRAM & SODIMM locally.
- Chipsets used: MICRON, SpecTek, Crucial & PNY.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Inside Sales
TigerDirect
11.1994 - 09.1996
- Company Overview: TigerDirect was an online retailer, focusing on electronics, computers, and computer components.
- Acted as an inbound sales representative pursuing qualified leads.
- Sold their proprietary brand of computers, hard disk drives, memory modules, cables, scanners, speakers etc.
- Client base consisted of end users, higher education, government and military facilities as well.
- Participated in ongoing professional training programs to further hone selling skills and stay current with best practices in inside sales techniques.
Education
Associate of Arts - Fine Arts
Miami Dade Community College
Miami06-1983
Skills
- Sales strategy development
- Account management
- Market analysis
- Product presentations
- Relationship building
- Territory planning
- Lead generation
- Networking events
- Customer service
- Time management
- Social media management
- Customer research
- Campaign management
- Graphic design
- Sales strategies
- Database management
- Vendor relations
Affiliations
- PAST member of: AIA, IIDA & NEWH.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Territory Manager / Outside Sales
Ferguson Enterprises
02.2023 - Current
Outside Builder Sales - Showroom Sales
Monark Premium Appliance
02.2020 - 06.2022
A&D Sales Executive - Outside Sales - Showroom Sales
D&B Tiles
04.2017 - 12.2019
A&D Sales Executive - Outside Sales - Showroom Sales
PROSEIN
01.2015 - 04.2017
Administrative Assistant to Company President
Crystaline Stone
01.2013 - 01.2015
International Field Sales Rep.
IT MarketWeb
02.2009 - 01.2013
Customer Service Rep.
EDS - HP
06.2005 - 01.2009
Sales Manager
Ingram Micro Export Sales Division
03.1998 - 01.2002
Export Sales
SMT of America
10.1996 - 01.1998
Inside Sales
TigerDirect
11.1994 - 09.1996
Marketing Specialist
Lexmark & Epson
Associate of Arts - Fine Arts
Miami Dade Community College
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