Zaydrien Alaniz
Wichita Falls,TX
Summary
Responsible and motivated individual ready to apply education in the workplace. Offers excellent technical abilities with ability to handle challenging work and excellent time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Catering Assistant
Southern Girl Catering
Wichita Falls , TX
08.2022 - Current
- Assisted in developing menus based on seasonality of ingredients available locally.
- Monitored temperatures to maintain proper food safety conditions throughout duration of catered events.
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Cleaned kitchen equipment and surfaces after each event.
- Assisted in setting up and breaking down catering events.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
Server/ ToGo
Texas Roadhouse
Wichita Falls , TX
04.2022 - Current
- Assisted in training new To-Go employees.
- Served food and beverages to patrons and confirmed complete orders.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared checks, itemizing total meal costs and taxes.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Presented menus and answered questions regarding items.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded to ad hoc cleaning duties at end of shift.
- Provided excellent customer service to ensure satisfaction.
Sales Associate
Aeropostale
Wichita Falls , TX
10.2021 - 01.2022
- Collected payments and provided accurate change.
- Ticketed, arranged and displayed merchandise to promote sales.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
- Answered store and merchandise questions and led customers to wanted items.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Cleaned shelves, counters and tables to maintain organized store.
- Handled customer complaints in a professional manner.
- Seasonal worker.
Food Runner
Reata Restaurant
Alpine , TX
05.2019 - 07.2021
- Effectively multitasked within fast-paced environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Supported serving staff in delivering accurate and well-presented food orders.
Carhop Server
Sonic
Alpine , TX
05.2020 - 02.2021
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Assisted other team members when needed during busy times or special events.
- Filled condiments and napkin containers during slack periods.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
Education
High School Diploma -
Alpine High School
Alpine, TX05-2021
Skills
- Beverage Preparation
- Guest Engagement
- Safe Food Handling
- Order Management
- Suggestive Selling
- Performance Improvement
- Liquor, Wine, and Food Service
- Menu Memorization
- Order Accuracy
- Sales Techniques
- Quality Control
- POS Operation
- Cash Handling
- Effective Customer Upselling
- Guest Relations Management
Timeline
Catering Assistant
Southern Girl Catering
08.2022 - Current
Server/ ToGo
Texas Roadhouse
04.2022 - Current
Sales Associate
Aeropostale
10.2021 - 01.2022
Carhop Server
Sonic
05.2020 - 02.2021
Food Runner
Reata Restaurant
05.2019 - 07.2021
High School Diploma -
Alpine High School
Similar Profiles
Tamitha D. HollowayTamitha D. Holloway
Business Owner at Southern Girl Cafe, Catering & EventsBusiness Owner at Southern Girl Cafe, Catering & Events
Darlene HarrisDarlene Harris
Bartending/Event Catering at Island Girl cateringBartending/Event Catering at Island Girl catering
Isabella BaltodanoIsabella Baltodano
Volunteer at The Girl Scouts Of Central And Southern New JerseyVolunteer at The Girl Scouts Of Central And Southern New Jersey