Summary
Skills
Work Availability
Work History
Quote
Education
Overview
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Zayida Suber

Charlotte,NC

Summary

Results-oriented Project Coordinator with a proven track record of successfully delivering projects on time and within budget. Transitioning to a Product Success Manager role to leverage strong organizational and communication skills in ensuring the successful adoption and satisfaction of customers with our products. Adept at collaborating with cross-functional teams and analyzing data to drive product improvements, I am eager to drive product success and enhance customer experiences in my new role.

Skills

  • Leadership
  • Microsoft Office
  • Adaptability
  • Project planning and development
  • Contract Review and Recommendations
  • Blueprints and Schematics
  • Advanced Problem Solving
  • Meeting Coordination
  • Scheduling
  • AutoCAD
  • Spreadsheets
  • Project Management
  • Training Material Development
  • Training Implementation
  • JIRA
  • Confluence
  • Salesforce
  • ServiceNow

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History

Project Coordinator

Apex Systems
03.2022 - 08.2023
  • Coordinated presentations for customers and project members to detail project scope, progress and results.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.

Specialist – Sales Support

Spectrum
07.2017 - 08.2021
  • Support Sales Executives with finalizing contracts and building services for customers.
  • Expert knowledge of COAX, Hosted Voice and Fiber services (FIA, ELAN, EPL and EVPL).
  • Adhere to productivity standards to ensure all orders are handled in a timely and efficient manner.
  • Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.

Associate Project Manager

Spectrum
07.2014 - 07.2017
  • Build and manage strong working relationships across the Enterprise including Construction, Sales, and Operations, Engineering, Project Managers and external vendors as needed.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Project Coordinator

PAETEC/WINDSTREAM Corporation
04.2008 - 07.2014
  • Member of the System Migration team was responsible for testing between systems to ensure that products and provisioning plans successfully migrated into the new systems.
  • Managed a Project to disconnect 18,000 Toll Free TNs.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Education

Associates of Science - Architecture

Institute of Design And Construction
2004

Overview

15
15
years of professional experience

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Zayida Suber