Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Zayionah Bacon

Philadelphia

Summary

With a solid 2-year foundation as a Sales Associate and Cashier at Charlotte Russe, I have mastered the art of customer engagement and inventory management, ensuring a seamless shopping experience. Leveraging skills in digital marketing and project management, I excel in content creation and public speaking, ready to innovate in customer service strategies. Eager to apply a forward-thinking approach to drive sales and enhance team performance, I am poised for further growth in dynamic retail environments.

Experienced with behavior analysis, focusing on individualized intervention plans to improve clients' social and communication skills. Utilizes positive reinforcement and behavior tracking to support goal achievement. Strong understanding of data collection and analysis to refine intervention strategies.

Overview

8
8
years of professional experience

Work History

Before and After School Care Assistant

A Childs Place
09.2024 - 12.2024
  • Supervised daily activities and ensured safety of children in before and after school programs.
  • Developed engaging educational activities that promoted social interaction and learning among students.
  • Coordinated communication between parents and staff regarding children's progress and behavior.
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
  • Provided first aid and emergency response as required, prioritizing student health and safety at all times.
  • Facilitated group activities that promoted social skills development and positive peer interactions among students.

Behavior Technician

Acorn Health
05.2024 - Current
  • Implemented individualized behavior intervention plans for diverse clients to enhance learning outcomes.
  • Collaborated with multidisciplinary teams to assess client needs and develop effective treatment strategies.
  • Monitored and documented client progress through data collection and analysis, ensuring accuracy and consistency.
  • Trained new staff on behavior modification techniques and best practices in client engagement.
  • Developed engaging therapeutic activities to promote skill acquisition in social, communication, and daily living areas.
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
  • Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.

Cashier

Charlotte Russe
07.2021 - 08.2023
  • Adapted quickly to new technologies implemented at POS system, ensuring seamless transactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Handled multiple payment methods securely.
  • Operated cash register for cash, check, and credit card transactions with excellence.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.

Sales Associate

Charlotte Russe
05.2021 - 08.2023
  • Collaborated with team members to improve overall store performance, sharing best ideas and offering support when needed.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided personalized shopping experiences for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered customer questions about products and services, helped to locate merchandise, and promoted key items.

Sales Associate

Cramers Uniform inc.
06.2017 - 08.2017
  • Summer Job

Education

Bachelor of Science - Business Administration And Management

West Chester University of Pennsylvania
West Chester, PA
12.2024

Skills

  • Digital Marketing
  • Project Management
  • Content Creation
  • Public Speaking
  • Active listening
  • Data collection
  • Documentation skills
  • Digital marketing management
  • Behavioral management
  • Social skills development
  • Sales and marketing
  • Social media marketing

Affiliations

  • W.I.B
  • Women in Business
  • Inclusive organization at West Chester University that promotes the importance of leadership, networking, and professional development.

Timeline

Before and After School Care Assistant

A Childs Place
09.2024 - 12.2024

Behavior Technician

Acorn Health
05.2024 - Current

Cashier

Charlotte Russe
07.2021 - 08.2023

Sales Associate

Charlotte Russe
05.2021 - 08.2023

Sales Associate

Cramers Uniform inc.
06.2017 - 08.2017

Bachelor of Science - Business Administration And Management

West Chester University of Pennsylvania