Summary
Overview
Work History
Education
Skills
Timeline
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Zaylarae Smith

Allentown,PA

Summary

I am a dedicated team player with strong organizational skills. My professionalism and patient/customer communication skills have consistently improved dining experiences, customer experiences and demonstrating my ability to thrive in fast-paced environments. I am very hardworking and a passionate job seeker, ready to help my team achieve company goals. I'm a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Nutrition Service Aide

St Lukes Hospital
10.2023 - 08.2024
  • Demonstrated flexibility by adapting swiftly to changing schedules or dietary requests from patients while consistently delivering high-quality service.
  • Contributed to the creation of a positive dining atmosphere by engaging with patients in a polite and respectful manner, ensuring their comfort and satisfaction.
  • Provided compassionate assistance to patients with physical limitations, assisting them during mealtimes as required.
  • Improved patient satisfaction by providing timely and accurate meal service according to dietary restrictions.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Cleaned and organized kitchen, dining and service areas.

Starbucks Barista

St Lukes Hospital
10.2023 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Followed exact recipes for mixing and preparing beverage and food items.

Salad Maker/Cashier

Saladworks
08.2023 - 09.2023
  • Improved customer satisfaction by consistently providing fresh and high-quality salads.
  • Enhanced salad presentation with attention to detail and creative arrangements.
  • Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
  • Prepared salads, soups and sandwiches for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Waitress/Hostess

Parkland Restaurant
05.2022 - 07.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Education

High School Diploma -

Louis E Dieruff High School
Allentown, PA
06.2025

Skills

Maintaining Cleanliness

Patient Communication

Organizational Skills

Team Collaboration

Customer Satisfaction

Active Listening

Professionalism

Team Player

Timeline

Nutrition Service Aide

St Lukes Hospital
10.2023 - 08.2024

Starbucks Barista

St Lukes Hospital
10.2023 - 08.2024

Salad Maker/Cashier

Saladworks
08.2023 - 09.2023

Waitress/Hostess

Parkland Restaurant
05.2022 - 07.2023

High School Diploma -

Louis E Dieruff High School

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Zaylarae Smith