Zayna Hussain
Spring,TX
Summary
Committed and hardworking retail sales associate cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Barnes And Nobles
Spring, TX
04.2023 - 09.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Executed visual merchandising strategies to attract customers and drive sales.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
Retail Sales Associate Cashier
Franchesca's
Spring, TX
05.2022 - 12.2022
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Assisted customers by answering questions and fulfilling requests.
- Processed credit card and debit payments via Visa systems, providing accurate charges and credits.
Education
Associate of Science - Finance
University of Houston
Houston, TX05.2027
High School Diploma -
Klein High School
Klein, TX05.2023
Skills
- Merchandise Restocking
- Cash Handling
- Strong Communication Skills
- Credit Card Processing
- POS Terminal Operation
- Customer Dispute Resolution
- Loss Prevention Procedures
- Inventory Management
Timeline
Sales Assistant
Barnes And Nobles
04.2023 - 09.2023
Retail Sales Associate Cashier
Franchesca's
05.2022 - 12.2022
Associate of Science - Finance
University of Houston
High School Diploma -
Klein High School