Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
CustomerServiceRepresentative

Zaynab Bello

Data Analyst
Lubbock,TX

Summary

Versatile Business Intelligence professional with 3 years of experience in the telecommunications industry . Highly skilled in managing customer expectations and translating business needs into actionable insights that increase company efficiency and lead to better decision making. Excellent understanding in data scrubbing and extraction, ETL development and creation of end- user interactive reports. Keen support business growth by leveraging intelligence assets to predict and reveal optimal business strategies.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Graduate Teaching Assistant

Texas Tech University
Lubbock, Texas
08.2021 - Current
  • Checked assignments, proctored tests, and provided grades according to university standards.
  • Developed a website for a class using Javascript, css and PHP.
  • Documented attendance and completed assignments to maintain full class and student records.
  • Coordinated homework and assignments for absent students.
  • Mentored students through office hours and one-on-one communication.
  • Oversaw classes of up to 100 students in computer science.
  • Worked with teachers in evaluating student progress, needs and gains.
  • Provided relevant and timely feedback on student assignments.
  • Tracked student attendance and calculated impact on grades for those missing excessive days.

Business Intelligence Analyst

Intelfort Nigeria Limited
04.2021 - 06.2021
  • Created models, reports and dashboards on PowerBI, SSRS, SQL and Excel.
  • Wrote SQL queries and applied python modules to analyze language for monitoring clients ongoing digital campaigns as experimental projects.
  • Developed predictive models based on logistic regression and data mining techniques to forecast conversations,and impressions, improving prediction accuracy by 50%.
  • Designed services and scripts on SSIS, SSAS, and SSMS.
  • Queried data, and presenting results in easy-to-understand formats.
  • Documented deployment instructions in line with operating procedures.
  • Created ETL processes and database schemas that represent and support business processes.
  • Performed ad-hoc analysis that generates valuable insights to drive strategy, product or other key decisions for company and our clients.
  • Collaborating with business analysts to understand client environments, organizational reporting requirements and propose configuration solutions that meet these.
  • Created models, reports and dashboards on PowerBI, SSRS, SSIS for NIBSS company and Zenith Bank Nigeria.
  • Performed data cleaning, Transformation and analyze large amounts of data to discover meaningful trends for Primera Africa Microfinance Bank.
  • Handled massive quantities of business intelligence data, personally managing as much as 5 terabytes

Business Intelligence Analyst

Infonomics Technology
10.2019 - 03.2021
  • Analyze root cause of incidents.
  • Primary resource for report development using Microsoft PowerBI.
  • Development of executive and management reports.
  • Managing report enhancement requests based on change requests.
  • Making sure MTNN BI solution is running smoothly and daily business data and reports are up to date within agreed Service Level Agreement (SLA).
  • Work with business units to validate reports in UAT by providing support, lead and issue management.
  • Analyze large amounts of data to discover meaningful trends and presented to key stakeholders of the organization.
  • Analyze data and make sure that data is accurate, complete and up-to-date.
  • Ensure all incidents and problems are logged on incident management console.
  • Perform source to target reconciliation to ensure data completeness, identify gaps and escalate to source for rectification.
  • Ensure on time delivery of requests logged against my team.
  • Assist business owners in collecting information that can stop fraudulent activities of users and reduce revenue loss.
  • Advise clients on effective SQL script for spooling records which are used in decision making in MTN organization.
  • Check data feeds on daily basis for completeness and escalate incomplete source feeds to source system.

Business Intelligence Developer, (Consultant)

PBT Group Nigeria
04.2019 - 10.2019
  • Coordinated with Business Analysts and customers to develop business requirements and specifications documents.
  • Performed gap analysis in order to align business requirements and customer expectations.
  • Developed reports and functional dashboards on ORACLE, based on business requirements.
  • Managed report enhancement requests based on the change requests.

Business Intelligence Intern

PBT Group Nigeria
05.2018 - 10.2018
  • Learnt applications of Business Analysis and Business Intelligence skills within the telecoms industry.
  • Worked within the information system department as a BI consultant stationed to support the Business Intelligence system for MTN, Nigeria.
  • Some of my roles included: -Data Mining, Scrubbing and analyzing using Oracle SQL developer tool.
  • Writing technical SQL scripts to Extract, Transform and Analyze data.

Assistant Class Teacher

MIMS Nursery and Primary School
08.2014 - 08.2015
  • Creating lesson plans and assisting in curriculum development.
  • Applying various instructional strategies.
  • Completing student progress reports.
  • Managing classroom activities and student behavior.
  • Communicating with parents and guardians.
  • Attending professional development classes and programs.
  • Present subject matter utilizing range of teaching materials and techniques.
  • Guide discussions and supervise work in class.
  • Test and analyze students for customized progress in oral and written work.
  • Maintain and update attendance records as well as school discipline.
  • Organize classroom as well as learning resources to develop positive learning atmosphere.
  • Plan, prepare and present lessons catering to needs of entire ability range within classes.
  • Motivate students with enthusiasm and imaginative presentation.

Education

Ph.D. - Computer Science

Texas Tech University
Lubbock, TX
08.2021 - Current

B.Sc. - Computer And Information Science

Lead City University
Lagos, Nigeria
01.2015 - 01.2019

Skills

    Data analysis

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Accomplishments

  • Collaborated with team of 5 in the development of Zenith Bank data pipeline.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.
  • Achieved 95% result by introducing tracking software for tracking tasks.

Software

Computer programming

Databases

Graphic design

Certification

Google data analyst certification

Timeline

Google data analyst certification

08-2022

Graduate Teaching Assistant

Texas Tech University
08.2021 - Current

Ph.D. - Computer Science

Texas Tech University
08.2021 - Current

Business Intelligence Analyst

Intelfort Nigeria Limited
04.2021 - 06.2021

Business Intelligence Analyst

Infonomics Technology
10.2019 - 03.2021

Business Intelligence Developer, (Consultant)

PBT Group Nigeria
04.2019 - 10.2019

Business Intelligence Intern

PBT Group Nigeria
05.2018 - 10.2018

B.Sc. - Computer And Information Science

Lead City University
01.2015 - 01.2019

Assistant Class Teacher

MIMS Nursery and Primary School
08.2014 - 08.2015
Zaynab BelloData Analyst