Zaynab Pardesi
Chicago,IL
Summary
As a passionate Product Manager in the healthcare sector, I am committed to developing innovative solutions that enhance patient outcomes and streamline healthcare processes. With extensive experience in digital healthcare, I possess a deep understanding of the industry's unique challenges and opportunities. I specialize in transforming complex healthcare requirements into user-centric, scalable digital products that drive real impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Product Manager
Walgreens Boots Alliance Inc.
08.2024 - Current
- Analyzed MixPanel analytics to identify gaps and implemented enhancements, driving a 13% improvement in product performance
- Conducted A/B testing to optimize SMS copy, selecting the most effective messaging, which drove a 33% increase in patient engagement
- Communicated with cross-functional teams to discuss the product backlog and define new features
- Led two teams with 4 full-time employees and 4 contractors, and formed strong relationships with stakeholders
Digital Product Owner
DaVita
02.2023 - 08.2024
- Led the creation and launch of a mobile app for 10,000+ dialysis patients to track treatments and medications, driving engagement and improving compliance
- Used patient feedback and analytics to improve app features, increasing patient satisfaction by 25%
- Introduced real-time health monitoring and alerts, reducing emergency visits by 15%
Product Owner
Arrive Health
11.2021 - 11.2022
- Developed MixPanel dashboard in conjunction with the analytics team to identify user trends and gaps and drove innovation
- Owned $1M MVP roadmap and met 97% of feature deadlines which proactively identified and mitigated any engineering roadblocks
- Analyzed feedback and data from users to identify opportunities that enhanced Arrive Health's new medication search feature
Product Solutions Consultant/Mobile Analyst II
OptumRx
01.2017 - 11.2021
- Developed new agile IT delivery plan helping reduce incidents by 30%
- Contributed to process and procedural improvements of company-wide applications, reducing 20K production incidents to 10.3K incidents
- Created detailed user stories based on business requirements to prioritize and launch new features, and infrastructure for the mobile app, increasing sales by $300K
Education
Bachelor of Science - Health Administration
DePaul University
Chicago, IL12-2016
Skills
- Product development and launch
- Pricing and promotion strategies
- Stakeholder communication and relationship-building
- Problem-solving and decision-making
- Project management and process improvement
- Data-driven metric tracking and reporting
- Customer feedback analysis and interpretation
- Agile methodologies and roadmapping
- Market analysis and trend research
- Strategic planning and execution
- Effective communication and negotiation
- Feature planning and prioritization
Certification
Certified Scrum Product Owner (CSPO) - 09/2022
Timeline
Associate Product Manager
Walgreens Boots Alliance Inc.
08.2024 - Current
Digital Product Owner
DaVita
02.2023 - 08.2024
Product Owner
Arrive Health
11.2021 - 11.2022
Product Solutions Consultant/Mobile Analyst II
OptumRx
01.2017 - 11.2021
Bachelor of Science - Health Administration
DePaul University
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