Zayne Lunde
Jackson Hole,WY
Summary
Analytical leader with dedication to partnering with coworkers to drive data integrity by identifying & improving data ingestion with continuous data analysis. Documented strengths in building & maintaining relationships with an emphasis in sustainability, utility services, & resident billing.
Overview
8
8
years of professional experience
Work History
Senior Operations Manager
Conservice LLC
09.2022 - Current
- Directly and indirectly lead team of 100+ employees participating in key initiatives to increase data integrity to 99.9% accuracy for 1.4M utility invoices ingested monthly.
- Implemented a new sustainability auditing protocol, maximizing auditing efficiencies & immediately improving annual GRESB reporting efficiencies by centralizing ingestion rules for 12,000 utility providers.
- Managed the auditing of 600,000 communities annually, including multi-family apartments, commercial buildings, student housing, & single-family households, successfully correcting 10B+ gallons water & 1M+ kWh of electricity for GRESB reporting 2023.
Senior Acquisitions Manager
Conservice LLC
05.2019 - 09.2022
- Established a successful acquisition process, leading to the acquirement of 389,000 units generating $10M+ in revenue over 2 years & an additional $500,000 in revenue annually with upsells.
- Built strong relationships with the owner & executive leaders of the acquired companies, ensuring a seamless transition for clients, residents, & employees.
- Managed the transition of 50,000 units in the partnership of Conservice & AppFolio, successfully transitioning resident billing methodology for 2,000 communities.
National Account Manager
Conservice LLC
01.2016 - 05.2019
- Managed the largest & most diverse portfolio of 700,000 units in 2016-2019, assuming responsibility for $10M+ in utility payments annually.
- Identified & implemented resident billing methodologies, ensuring recovery of utility expense by 90%+ for fully penetrated methodologies.
- Established efficient onboarding procedures for 30,000 units utilizing resident billing & utility management, including ramp up billing methodologies for newly constructed or retrofitted sub-metered communities.
Education
Bachelor of Science - Business Administration
University of Wyoming
Laramie12.2015
Skills
- Data Analytics
- Quality Improvement Strategy
- Revenue Generation
- Program Optimization
Timeline
Senior Operations Manager
Conservice LLC
09.2022 - Current
Senior Acquisitions Manager
Conservice LLC
05.2019 - 09.2022
National Account Manager
Conservice LLC
01.2016 - 05.2019
Bachelor of Science - Business Administration
University of Wyoming
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