Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Zayra Acosta

Santa Fe,NM

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience

Work History

Server

Cafe Fina Santa Fe
05.2016 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Packaged and stored food products following proper handling and preservation methods.
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Organized and re-stocked various stations and self-service items.

Veterinary Technician Assistant

Veterinary Cancer Care
01.2022 - 12.2022
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Answered owner animal health questions and advised on best care practices.
  • Administered medications to animals in treatment and documented changes in condition.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Restrained animals to protect veterinarians from potential harm.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Collected patient biopsies and blood samples for laboratory analysis.

Education

No Degree - Computer Science And Programming

New Mexico Highlands University
Las Vegas, NM
05.2024

High School Diploma -

Mandela International Magnet School
Santa Fe, NM
05.2019

Skills

  • Pos Operation
  • Workflow Coordination
  • Warm and Friendly
  • To-Go Order Preparation
  • Food Preparation and Safety
  • Guest Satisfaction
  • Cash Handling
  • Menu Memorization
  • Server Training
  • Adaptable and Flexible

Accomplishments

  • Trained and mentored 10+ employees.
  • Speaks Spanish and English fluently

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Veterinary Technician Assistant

Veterinary Cancer Care
01.2022 - 12.2022

Server

Cafe Fina Santa Fe
05.2016 - 07.2023

No Degree - Computer Science And Programming

New Mexico Highlands University

High School Diploma -

Mandela International Magnet School
Zayra Acosta