Zayra Martinez
Houston
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Cashier- Food Service
Memorial Hermann’s
11.2022 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier/Food Prep
Grab N Go Tacos
08.2023 - 12.2023
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
Team Member
Arby’s
07.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Assisted in inventory management to prevent stock shortages and overages.
Education
High School Diploma -
Morton Ranch High School
Katy, TX06-2020
Skills
- Time management
- Flexible and adaptable
- Attention to detail
- Problem-solving
- Customer service
- Teamwork and collaboration
- Problem resolution
- Organization and time management
- Calm under pressure
- Friendly, positive attitude
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier/Food Prep
Grab N Go Tacos
08.2023 - 12.2023
Cashier- Food Service
Memorial Hermann’s
11.2022 - 04.2025
Team Member
Arby’s
07.2022 - 12.2022
High School Diploma -
Morton Ranch High School
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