Zayuri Jarillo Hernandez
Hoffman Estates,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Peoria, IL
01.2022 - 05.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Became familiar with products to answer questions and make suggestions.
Crew Member
McDonald's
Schaumburg, IL
03.2019 - 09.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Brewed coffee and tea and changed out drink station syrups.
Associate
Kohls
Hoffman Estates, IL
09.2020 - 01.2021
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Educated new hires on company policies and procedures by designing and developing training program.
Education
High School Diploma -
Hoffman Estates High School
Hoffman Estates, IL05.2021
Skills
- Team Player
- Task Assignment
- Spanish Fluency
- Resolving Complaints
- Willingness to Learn
- Adaptability and Flexibility
- Store Opening and Closing
- Teamwork and Collaboration
- Stocking and Replenishing
- Time Management
- Customer Service
- Dependable and Cooperative
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Dunkin' Donuts
01.2022 - 05.2022
Associate
Kohls
09.2020 - 01.2021
Crew Member
McDonald's
03.2019 - 09.2021
High School Diploma -
Hoffman Estates High School
Similar Profiles
Peter CayePeter Caye
Compliance / Sanitation Manager at Great American Donuts (Dunkin Donuts)Compliance / Sanitation Manager at Great American Donuts (Dunkin Donuts)
Richard AbainciaRichard Abaincia
Shift Manager at Golden Donuts Incorporated/ Dunkin DonutsShift Manager at Golden Donuts Incorporated/ Dunkin Donuts
Nadia MckissackNadia Mckissack
Dunkin, Crew Member at Donuts, Dunkin' DonutsDunkin, Crew Member at Donuts, Dunkin' Donuts
Melina NatarenMelina Nataren
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts
Sarah PetersenSarah Petersen
Nurse Navigator and Clinical Site Supervisor at Northwest Oncology & HematologyNurse Navigator and Clinical Site Supervisor at Northwest Oncology & Hematology