Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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ZAY YAN TUN

Alexandria,VA

Summary

Dynamic and results-driven professional with extensive experience as a Sushi Chef as JFE Franchisee, excelling in fish preparation and inventory management. Proven ability to enhance guest satisfaction through exceptional knife skills and effective communication, while maintaining strict food safety standards. Committed to fostering teamwork and driving operational efficiency.

Overview

13
13
years of professional experience

Work History

SUSHI CHEF

JFE FRANCHISEE
01.2025 - Current
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
  • Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
  • Maintained well-organized mise en place to keep work consistent.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
  • Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
  • Managed inventory effectively, reducing waste while ensuring the consistent availability of necessary ingredients for daily operations.
  • Placed orders to restock items before supplies ran out.
  • Developed efficient inventory management practices, minimizing stockouts and excess.

Business Development Executive

OWN SHOP IN MYANMAR
03.2022 - 03.2024
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Built relationships with customers and community to promote long term business growth.

Tour Operator

Own Business
10.2018 - 10.2022
  • Streamlined booking processes for more efficient reservation management and improved client experiences.
  • Researched information on worldwide popular destinations to provide accurate, detailed tours.
  • Organized memorable group tours with engaging activities and knowledgeable guides.
  • Guided groups of up to [Number] people on scheduled tours.
  • Balanced competing priorities during peak season operations while maintaining high levels of customer satisfaction.
  • Expanded company''s network of partner hotels, airlines, and activity providers to offer a wider range of options to clients.
  • Worked closely with management staff to create new and lucrative tours.
  • Built personal relationships with guests to promote positive experiences.
  • Researched emerging travel trends, incorporating popular destinations into the company''s offerings to stay competitive in the market.

Assistant General Manager

TORI TRAVEL
01.2017 - 01.2018
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.

Senior Tour Operator

SUN FAR Travels & Tours
01.2013 - 01.2017
  • Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with clients.
  • Monitored competitor offerings closely, adjusting pricing strategies as needed to remain competitive in the market.
  • Ensured compliance with relevant regulations regarding safety, licensing, and permits at all times during tours operation.
  • Evaluated potential risks associated with various destinations; adjusted tour offerings as needed based on this assessment.
  • Organized special events for guests during tours, enhancing their overall experience and promoting repeat business.
  • Arranged for additional resources and personnel when needed to accommodate larger tour requests.
  • Assisted tour members with luggage, bags and maps while handling other helpful tasks.

Education

B.C.TECH (Bachelor Of Computer Technology) - COMPUTER TECHNOLOGY

UNIVERSITY OF COMPUTER STUIDES (YANGON)
THARDUKAN, RAGOON,BURMA
02-2005

GED -

HIGH SCHOOL GRADUATE
B.E.H.S (1)DAGON
01-2001

Skills

  • Fish preparation
  • Inventory management
  • Sushi rice preparation
  • Knife skills
  • Food safety
  • Sauce making

Languages

English
Professional Working

Interests

  • Cooking
  • Backpacking
  • I like trying new recipes and food trends
  • Adventure Travel
  • Train Travel
  • Road Trips
  • Hiking
  • Camping
  • DIY and Home Improvement

Timeline

SUSHI CHEF

JFE FRANCHISEE
01.2025 - Current

Business Development Executive

OWN SHOP IN MYANMAR
03.2022 - 03.2024

Tour Operator

Own Business
10.2018 - 10.2022

Assistant General Manager

TORI TRAVEL
01.2017 - 01.2018

Senior Tour Operator

SUN FAR Travels & Tours
01.2013 - 01.2017

B.C.TECH (Bachelor Of Computer Technology) - COMPUTER TECHNOLOGY

UNIVERSITY OF COMPUTER STUIDES (YANGON)

GED -

HIGH SCHOOL GRADUATE

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