Desired Job Title
Software EngineerTechnical Account ManagerPMCustomer Success ManagerData EngineerWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Seattle, WA
Open to relocation: Yes
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Zachary Barovsky
Seattle,WA
Work Preference
Summary
Accomplished software engineer with expertise in ELT pipelines, Azure Data Factory, and SQL, dedicated to enhancing data accuracy and incident response efficiency. Proven ability to mentor engineers and deliver AI-driven solutions that significantly improve user experience and operational performance.
Overview
5
5
years of professional experience
Work History
Software Engineer
Microsoft
Seattle, USA
10.2022 - Current
- Designed and delivered user sentiment metrics from schema to dashboard integration, providing real-time insights on AI response quality.
- Contributed backend integrations for AI-driven support workflows, achieving up to 72% conversion improvement and decreasing purchase latency by 30%.
- Owned end-to-end data pipelines utilizing Azure Data Factory, Kusto, and SQL to produce M365 Copilot chat usage metrics.
- Built AI-augmented workflows for incident triage and postmortem authoring, enhancing incident response times.
- Led on-call incident response for team of over 10 engineers, successfully resolving escalations under tight deadlines.
- Expanded consumer dimensions across 16 metrics by remapping logic in four repositories, improving data accuracy.
- Mentored two new engineers, creating the team's first onboarding guide to streamline future training.
- Ensured GDPR compliance with full EU/ROW data-boundary isolation for executive leadership dashboards.
Software Engineer Apprentice
Microsoft Leap Program
Seattle, USA
02.2022 - 10.2022
- Engineered and deployed workflow enhancements to Azure DevOps web extension, reducing user friction and improving usability. Optimized feature activation, streamlining user experience and increasing tool functionality. Reduced data consumption of tool by 30% through strategic adjustments, enhancing performance and resource management.
- Engineered and deployed workflow enhancements to Azure DevOps web extension, reducing user friction and improving usability.Optimized feature activation, streamlining user experience and increasing tool functionality.Reduced data consumption of tool by 30% through strategic adjustments, enhancing performance and resource management.
- Developed software solutions using Agile methodologies and collaborative tools.
- Collaborated with cross-functional teams to integrate user feedback into product design.
Platform Support Specialist
Subsplash
07.2021 - 02.2022
- Resolved technical issues on platform via email, phone, and video conferencing for for-profit and nonprofit customers, ensuring seamless user experience.
- Collaborated with team members to troubleshoot and resolve client issues efficiently.
- Documented support processes and created knowledge base articles for user reference.
Education
Software Engineering Immersive -
General Assembly
Seattle, WA01-2020
B.A. - Criminal Justice, Psychology
Seattle University
Seattle, WA01-2017
Skills
- Azure Data Factory
- Kusto/KQL
- SQL
- ETL
- ELT
- Power BI
- Observability
- TypeScript
- JavaScript
- C#
- REST APIs
- Cosmos DB
- Continuous integration
- Code review
- On-call rotation
- Mentorship
- AI SDLC
- GDPR Compliance
Timeline
Software Engineer
Microsoft
10.2022 - Current
Software Engineer Apprentice
Microsoft Leap Program
02.2022 - 10.2022
Platform Support Specialist
Subsplash
07.2021 - 02.2022
Software Engineering Immersive -
General Assembly
B.A. - Criminal Justice, Psychology
Seattle University