Zachary Carolin
Crystal Lake,IL
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
Portillos
08.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Assitant General Manager
Wings Etc
01.2019 - 08.2022
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
Line Cook/Prep
Village Vinter
07.2016 - 11.2018
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained and assisted new kitchen staff members.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Communicated with management on food inventory stock to request order placement.
- Identified inefficiencies leading to improved productivity.
Dirt Foreman
Plote
03.2015 - 08.2015
- Enforced safety standards, proper PPE use and work area safety.
- Calculated materials and labor required to complete jobs on-schedule and prepared estimates.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
High School Diploma -
Harry D. Jacobs Highschool
Algonquin04.2013
Skills
- Problem Anticipation and Resolution
- Verbal and Written Communication
- Assignment Delegation
- Customer Service Management
- Finance and Accounting Oversight
- Records Organization and Management
- Sales Tracking
- Training Management
- Mathematical Calculation and Reasoning
- Inventory Tracking and Management
Timeline
Store Manager
Portillos
08.2022 - Current
Assitant General Manager
Wings Etc
01.2019 - 08.2022
Line Cook/Prep
Village Vinter
07.2016 - 11.2018
Dirt Foreman
Plote
03.2015 - 08.2015
High School Diploma -
Harry D. Jacobs Highschool
Similar Profiles
Oluwatobi OgunsanyaOluwatobi Ogunsanya
Team Member at PortillosTeam Member at Portillos
Jordan FrederickJordan Frederick
Crew Member at PortillosCrew Member at Portillos
Kenyon LeggsKenyon Leggs
Housekeeping Cleaner at PortillosHousekeeping Cleaner at Portillos
Marte BranchMarte Branch
Cashier at PortillosCashier at Portillos
Katherine OlsenKatherine Olsen
Store Manager at Victoria's Secret & PINKStore Manager at Victoria's Secret & PINK