Zdenka Bartscht
Ann Arbor,MI
Summary
Organized and dependable candidate with excellent customer service skills, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Procurement Agent Intermediate
University Of Michigan
11.2018 - Current
- Purchasing, Sourcing, Order Entry, Requisition Processing
- Conducted 53 sourcing events
- Recorded over 1,100 contract entries in the Procurement module
- Performed negotiations for contract terms and conditions.
- Evaluated procurement activities and recommended needed improvements.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor as needed.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences while following internal policies
- Problem-solving & analytical skills
- Proficient in Contracting and Sourcing Platforms, Microsoft Suite, Dropbox, E-Signature software,
Buyer
Liebherr Aerospace Inc.
11.2011 - 11.2018
- Main contact for OEMs in Germany and France
- Maintain inventory levels of assigned parts needed for production, sale, and repairs (900-part numbers)
- Reduced inventory levels from July 2017 to January 2018 by $275,000
- Develop relationships with existing suppliers through weekly touchpoints
- Conduct market research and develop pipeline for new potential suppliers
- Support repair shop and customer service with data on current inventory levels
- Extract, analyze, and process internal data related to inventory management
- Plan inventory levels based on current consumption and expected forecast
- Report status of on-time deliveries to internal and external customers
- Conduct price negotiations with new and preexisting vendors
- Improved visibility of cost and inventory levels for internal modification kit assembly
- Work daily in Excel, Word, Office, BAAN, and Supply Chain Database
Logistics Intern
Geodis Wilson
07.2011 - 10.2011
- Registered invoices and created billing packets for customers
- Developed and maintained relationships with logistics providers including requesting POD (IT) information for customer
- Processed fish and wildlife shipments from destinations throughout the world
- Maintained paperwork to guarantee a smooth transition through U.S. Customs
- Gained experience in operations of importing practices and regulations
Education
BBA - Supply Chain
Eastern Michigan University
Ypsilanti, MI12.2011
Associate of Arts -
Washtenaw Community College
Ann Arbor, MI06.2007
Skills
- Process Improvement Initiatives
- Critical Thinking
- Effective Communication
- Customer Service
Languages
German
Full Professional
Slovak
Native or Bilingual
Timeline
Procurement Agent Intermediate
University Of Michigan
11.2018 - Current
Buyer
Liebherr Aerospace Inc.
11.2011 - 11.2018
Logistics Intern
Geodis Wilson
07.2011 - 10.2011
BBA - Supply Chain
Eastern Michigan University
Associate of Arts -
Washtenaw Community College
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