ZE'AVON LEFTON
Conroe,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Food Runner
Pappas Bar-B-Q
04.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Cleaned and sanitized food preparation and serving areas.
Cashier
Walgreens
12.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
ORDER SELECTOR
CVS WAREHOUSE
09.2021 - 03.2022
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
RETAIL FLOOR ASSOCIATE
GOODWILL
06.2021 - 09.2021
- Kept store visually appealing.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
TEAM MEMBER
WHATABURGER
04.2019 - 07.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Education
DIPLOMA -
WILLIS
05.2021
Skills
- Food handlers(current)
- TABC license (current)
- Fast learner
- Well rounded communication skills in a team environment
- Strong optimism in harsh environments
- Strong Work Ethic
- Decision-Making
- Flexible Schedule
Accomplishments
- Achieved employee driven of the month by completing accuracy and efficiency.
Activities
Passionate of learning to cook and bake on my free time. I also enjoy spending time with my 6 month year old, at the cool breeze park. I have a trait of being competitive from playing basketball.
Timeline
Food Runner
Pappas Bar-B-Q
04.2023 - Current
Cashier
Walgreens
12.2022 - 07.2023
ORDER SELECTOR
CVS WAREHOUSE
09.2021 - 03.2022
RETAIL FLOOR ASSOCIATE
GOODWILL
06.2021 - 09.2021
TEAM MEMBER
WHATABURGER
04.2019 - 07.2020
DIPLOMA -
WILLIS
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