Proven Recovery Specialist with a track record of enhancing client satisfaction and boosting revenue by adeptly negotiating payment arrangements at Accent. Demonstrates exceptional documentation abilities and empathetic client counseling, contributing to process optimizations and a significant reduction in account delinquencies. Skilled in both settlement and debt negotiation, consistently achieves beyond targets. Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.