Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zebulon Stein

Monmouth,IL

Summary

Driven individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience

Work History

Sales Development & Merchandising Specialist

Breakthru Beverage Group
12.2024 - Current
  • Manage an assigned territory of our key accounts while building strong business relationships with our store managers, improving our customer loyalty and helping our sales strategy align with the local market needs.
  • Communicate product value and consult with my company's customers on customized solutions, leading to a 20% increase in promotional sales operations for my company and higher customer satisfaction with my accounts.
  • Collaborate with my coworkers in a cross functional team fashion on marketing and sales operations, provide product support strategies that improve my merchandising efficiency and increase the work flow across my accounts.
  • Used effective communication and problem solving to help one of my struggling accounts get back on track, ensuring our customer needs were met and strengthening overall customer focus across the territory.

Sales Consultant

Freelance
08.2022 - 11.2024
    • Helped a small construction company improve sales by suggesting simple upsell ideas. My advice drove growth in their repeat customer orders within the first month.
    • Took on account management responsibilities for a handful of local bar owners by checking in regularly and offering sales tips that kept their customers engaged.
    • Showed value selling skills by explaining how small changes in product placement or promotions could increase revenue without raising costs, which earned me repeat consulting requests.
    • Built strong relationship management skills by gaining the trust of local business owners, who began referring me to other small businesses in the community.

Construction Laborer

04.2018 - 11.2024
  • Rotated through different assignments like concrete work, demolition, and home renovations. Each project gave me hands on experience with Caterpillar machinery and taught me how to adapt quickly to new challenges.
  • Learned to problem solve on the spot when equipment issues came up, keeping projects on schedule and making sure customer expectations were met.
  • Built strong working relationships with foremen and small business owners by communicating clearly and showing reliability, which led to being called back for repeat jobs.
  • Worked with Caterpillar equipment that was often rented or serviced through local providers, which gave me early exposure to how dealers support customers with reliable machines and solutions on the jobsite.

Education

Bachelor of Communications & Marketing - Sales Techniques

Western Illinois University
Macomb, IL
05.2024

Skills

  • Microsoft office
  • Sales analysis
  • KPI tracking
  • Customer relationship management (CRM)
  • Inventory tracking
  • Trend identification
  • Creative with adobe InDesign
  • Teamwork and collaboration
  • Excellent communication

Timeline

Sales Development & Merchandising Specialist

Breakthru Beverage Group
12.2024 - Current

Sales Consultant

Freelance
08.2022 - 11.2024

Construction Laborer

04.2018 - 11.2024

Bachelor of Communications & Marketing - Sales Techniques

Western Illinois University

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