Zechariah Ali

Work History

UPS

11.2024 - Current

Assembled, sealed, and loaded packages into correct trucks.
Followed verbal and written instructions to properly move and ship products.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Followed safety regulations to maintain safe work environment.

Cirle K

07.2024 - 11.2024

Developed strong cooperative relationships with coworkers and managers.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Operated register to process payments and collect cash payment for order totals.
Kept food preparation area, equipment, and utensils clean and sanitary.
Worked well with teammates and accepted coaching from management team

Taco Bell

05.2023 - 06.2024

Learned all required tasks quickly to maximize performance.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Maintained productive, efficient approach to all tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Contributed to team success by completing jobs quickly and accurately.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Assisted customers in selecting merchandise best suited to needs.
Evaluated customer needs and feedback to drive product and service improvements.
Worked different stations to provide optimal coverage and meet production goals

Caribou Coffee

11.2022 - 04.2023

Welcomed customers and helped determine their needs.
Addressed customer needs and made product recommendations to increase sales.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.

Walmart

03.2022 - 10.2022

Greeted customers entering store and responded promptly to customer needs.
Resolved customer complaints and maintained clean and tidy checkout area.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Utilized various software applications to process customer orders.
Met customer service goals and exceeded customer expectations.
Developed and managed relationships with customers to increase customer loyalty.
Maintained accurate records of customer transactions for reporting purposes.
Monitored self-checkout systems and provided help in resolving complex problems.
Worked different stations to provide optimal coverage and meet production goals.

McDonald's

06.2020 - 08.2020

Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Demonstrated excellent customer service skills to increase customer satisfaction.
Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
Assisted customers with menu items and accurate order fulfillment.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Performed cash, card and check transactions to complete customer purchases.
Learned duties for various positions and provided backup at key times.