Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zechariah Spencer

Spring

Summary

Dynamic Warehouse Supervisor with proven expertise in inventory management and staff training at PrimeFlight. Enhanced team performance through effective communication and problem-solving strategies, achieving improved accountability and operational efficiency. Recognized for attention to detail and adaptability, consistently exceeding productivity goals while fostering a positive work environment.

Overview

4
4
years of professional experience

Work History

Warehouse Supervisor

PrimeFlight
11.2024 - Current
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
  • Enhanced team performance by implementing effective communication and collaboration strategies.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.

Fulfillment Associate

Amazon
04.2024 - 09.2024
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.

Team Member/Fast Food Cashier

Burger King
09.2023 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Retail Sales Associate

Water Tree
01.2022 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Ice Cream Scooper and Cashier

Marble Slab Creamery
09.2021 - 01.2022
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.

Education

High School Diploma -

Westfield High School, Spring,TX, US
Houston, TX
05-2023

Skills

  • Warehouse operations
  • Inventory management
  • Problem-solving
  • Warehouse organization
  • Attention to detail
  • Material handling
  • Staff management
  • Employee training
  • Data analysis
  • Report preparation
  • Task delegation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved on time shipments by completing scan and go's with accuracy and efficiency.
  • Collaborated with team of 15 in the development of Break Down.

Timeline

Warehouse Supervisor

PrimeFlight
11.2024 - Current

Fulfillment Associate

Amazon
04.2024 - 09.2024

Team Member/Fast Food Cashier

Burger King
09.2023 - 08.2024

Retail Sales Associate

Water Tree
01.2022 - 08.2023

Ice Cream Scooper and Cashier

Marble Slab Creamery
09.2021 - 01.2022

High School Diploma -

Westfield High School, Spring,TX, US

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