Zechariah Turner
spring,TX
Summary
Dynamic customer service advocate with a proven track record at Target, enhancing customer satisfaction through empathy and swift problem resolution. Skilled in cash handling and maintaining cleanliness, I thrive in fast-paced environments, ensuring efficient service and fostering team collaboration to build lasting customer relationships.
Professional food service worker with strong focus on delivering quality and efficiency. Skilled in preparing and serving food, maintaining cleanliness, and providing excellent customer service. Reliable team player who adapts to changing needs and ensures smooth operations. Known for strong work ethic, punctuality, and positive attitude.
Experienced with fast-paced food preparation and customer service. Utilizes strong multitasking abilities to maintain efficiency and quality. Track record of effective communication and teamwork in dynamic environments.
Overview
6
6
years of professional experience
Work History
Fast Food Worker
Houston Food Inc
07.2019 - Current
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Customer Service Advocate
Target
11.2023 - 01.2024
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
Education
High School Diploma -
Spring High School
Spring, TX06-2023
Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Patience and empathy
- Engaging personality
- Money handling
- Safe food handling
- Stress tolerance and resilience
- Late-night shift availability
- Cash handling proficiency
- Organized multi-tasker
- Personal hygiene maintenance
- Accustomed to shift work
- Customer response
- Attention to detail focus
- Physical stamina and endurance
- Food presentation
- Interpersonal relationship building
Timeline
Customer Service Advocate
Target
11.2023 - 01.2024
Fast Food Worker
Houston Food Inc
07.2019 - Current
High School Diploma -
Spring High School
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