Zeeshan Ahmad
East Brunswick,USA
Summary
Over ten years of experience in optimizing operations to meet schedules and targets. Proven expertise in evaluating production levels and implementing corrective actions to enhance resource utilization. Proficient in SAP and skilled in data analysis to drive operational improvements. Recognized for strong problem-solving abilities and effective leadership in fast-paced environments, specializing in preventive maintenance and safety compliance.
Overview
9
9
years of professional experience
Work History
Interior Designer
Sulekha
Morristown, NJ
01.2023 - Current
- Designed innovative interior layouts for residential and commercial spaces.
- Selected materials, furnishings, and color palettes to enhance aesthetics.
- Executed furnishings and maintenance tasks independently.
- Modified furniture, lighting elements, and decor to establish personalized and inviting spaces reflecting customer preferences.
Area Operations Manager
Amazon
CT
07.2022 - 12.2022
- Coordinated operations to align with established schedules, integrating order demands and business forecasts
- Assessed production levels, quality standards, and maintenance actions to pinpoint and resolve operational issues while sustaining targets.
- Partnered with technical and administrative teams to design and execute effective corrective plans.
- Analyzed reports to evaluate performance, devise targeted improvements and execute changes utilizing SAP.
Foreign Customer Banker
Woori Bank
Guri, South Korea
01.2020 - 04.2021
- Provided high-standard customer service, meeting 94% of quality checklist criteria.
- Reviewed financial reports to align profitability objectives with revenue targets. Analyzed project income statements and cash flows for strategic cost management.
- Assisted foreign customers with tailored services to meet financial needs
Universal Banker
PNC Bank
East Brunswick, NJ
01.2018 - 03.2019
- Established robust book of business to offer optimal solutions addressing personal needs of clients.
- Surpassed quarterly sales and customer service targets by 15% and 95% respectively.
- Comply with operational controls, encompassing legal, corporate, and regulatory procedures to safeguard customer and bank assets.
Software Quality Assurance Externship
Masterex Technologies
Cranbury, NJ
06.2017 - 11.2017
- Developed and optimized test scripts in Excel, resulting in 9% reduction in overall testing hours.
- Attained department-wide enhancement metrics according to QA scorecard through 46% and 22% workload reduction in customer support and IT departments respectively.
Education
Bachelor of Science - Business Administration, Management and Data Analytics
Montclair State University
Little Falls, NJ08.2018
Associates in Liberal Arts - Business- Honors
Middlesex County College
Edison, NJ05.2016
Skills
- Equipment maintenance
- Facility management
- Hand tools operation
- Maintenance work orders
- Carpentry basics
- Painting techniques
- Microsoft Office Suite
- Warehouse Management System
- Marketing and Sales
- Visual Basic (VB)
- Team Charter
- Value Stream Mapping
- Bill of Lading
- Request for Proposal (RFP)
- Tableau
- SAP
Languages
English/Hindi/Urdu
Timeline
Interior Designer
Sulekha
01.2023 - Current
Area Operations Manager
Amazon
07.2022 - 12.2022
Foreign Customer Banker
Woori Bank
01.2020 - 04.2021
Universal Banker
PNC Bank
01.2018 - 03.2019
Software Quality Assurance Externship
Masterex Technologies
06.2017 - 11.2017
Bachelor of Science - Business Administration, Management and Data Analytics
Montclair State University
Associates in Liberal Arts - Business- Honors
Middlesex County College