Elyssa Hernandez
Holiday,FL
Summary
SALARY REQUIREMENTS $38-$40 an Hour
Competent Assistant Administrator/Med -Surg tech with now a well groomed background in Business Development. I am well-versed in overseeing patients needs, including document control, inventory management and communication. Offering superior abilities in managing conflict and solving operational problems built over many years combined between my Ophthalmology/Registered Medical Asst and Marketing background.
Overview
9
9
years of professional experience
Work History
Director of Business Development
Loving Care of Citrus
Tampa, Florida
11.2022 - Current
- Managed calendar of events such as lunches and meeting with local Facilities.
- Conducted research on potential vendors and suppliers based on criteria set forth by management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients by phone or in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Maintained a database of existing Skilled Nursing Companies and Assisted Living.
- Identified potential clients, built relationships, and negotiated contracts.
- Determined business development opportunities and implemented effective strategy for acquisition within the Elderly Care abilities
- I was a Fill-in Home Health Aide for weekends. I had the honor of working with Alzheimer's/ Dementia Clients along with other Clients with Care needs.
Opthamology Tech
Bay Area Retina Consultants
Tampa, FL
06.2021 - 11.2023
- Adhered to all safety policies and procedures while working in the lab environment.
- Followed safety practices to safeguard against injury and damage to property.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared treatment rooms for patient examinations.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Explained treatment procedures and physicians' instructions.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted back office patient processes to reduce office wait times.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Ophthalmology Scrub Tech
Envision Eye Center
Largo, Florida
01.2016 - 06.2021
- Assisted the surgeon during operations by providing instruments, supplies, or other items as needed.
- Maintained inventory of medical equipment and supplies necessary for surgical procedures.
- Conducted post-operative evaluations with patients to ensure a successful recovery from surgery.
- Monitored patient vital signs throughout procedure to detect any adverse reactions.
- Facilitated the transfer of information between hospital departments and external providers.
- Responded promptly to inquiries from physicians, staff members and external organizations.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Scheduled follow-up appointments as designated by physician.
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Provided assistance to patients in completing insurance paperwork for reimbursement of services.
- Organized pre-operative testing for surgical patients including laboratory tests and imaging studies.
- Prepared the operating room for each surgery by ensuring proper sterile technique was followed.
- Advised patients on post-operative care instructions such as medications, activity restrictions.
- Managed communication between surgeons, nurses, anesthesiologists and other healthcare personnel.
- Reviewed physician orders to ensure accuracy prior to ordering medications or treatments.
Education
High School Diploma -
Lecanto High School
Lecanto, FL06-2015
Skills
- Recruitment Assistance
- Business Development
- Gregarious and Outgoing
- Detail-oriented approach
- Customer Service Oriented
- Time Management Efficiency
- Healthcare Compliance Knowledge
- Patient Confidentiality Maintenance
- Interpersonal relationship building
- Organizational and Planning Skills
- Physician assistance
- Patient Flow
- Multitasking and Organization
- Social Media Marketing
- Lead Generation
- Customer Engagement
Timeline
Director of Business Development
Loving Care of Citrus
11.2022 - Current
Opthamology Tech
Bay Area Retina Consultants
06.2021 - 11.2023
Ophthalmology Scrub Tech
Envision Eye Center
01.2016 - 06.2021
High School Diploma -
Lecanto High School