ZEEL MODI
Summary
Detail-oriented accounting student with strong analytical skills and hands-on experience in financial data management, business development, and customer service. Committed to optimizing processes and driving informed decision-making, I am proficient in CRM tools and strategic planning. Seeking an internship to apply my accounting expertise in real-world financial operations and contribute to organizational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Operations Assistant
Cleveland State University
09.2024 - 09.2025
- Delivered exceptional customer service by welcoming visitors, provided accurate information on university events and resources, and assisted students with inquiries, enhanced their overall campus experience
- Maintained Excel-based operational reports by documenting incident reports, tracking student visitor data, and managing lost and found records, ensuring accurate and organized record-keeping
Peer Mentor & Orientation Leader
Cleveland State University
08.2023 - 08.2024
- Assisted instructors in Introduction to University Life classes by taking attendance, grading assignments, and tracking student progress
- Delivered engaging presentations on key university life topics, helped students adapt to academic and campus expectations
- Organized and hosted events outside the classroom to support student engagement, networking, and success
- Guided students by providing resources and mentorship, enhancing their transition to university life
Business Development Intern
Piggyback
05.2024 - 07.2024
- Conducted market research to identify potential growth opportunities, supporting the company's U.S. expansion strategy
- Developed client outreach initiatives, increasing engagement and fostering new business relationships
- Built strategic partnerships by identifying and connecting with key stakeholders, contributing to revenue growth
- Managed CRM data entry and analysis, improving client follow-ups and enhancing retention rates
- Designed financial models to project revenue
Education
Bachelor of Accounting - Governance Risk And Compliance
Cleveland State University
Cleveland, OH12.2026
Skills
- Excel (Intermediate)
- Tableau
- Financial Data Analysis
- Team leadership
- Market research
- Effective communication
- Customer relations
Certification
- 2025 Spring BAP Delta Psi Scholarship Recipient
- Ernest G. Wessel Memorial Endowed Scholarship Recipient
- Dean's List (fall 2023 - present)
COMMUNITY SERVICE & VOLUNTEER EXPERIENCE
Volunteer Income Tax Assistance (VITA) – Cleveland, OH | 01/2025
● Completed IRS certifications in Standards of Conduct, Intake/Interview, and Quality Review.
● Prepared accurate federal tax returns for eligible individuals in compliance with IRS regulations.
MedWish International – Cleveland, OH | 03/2025
● Sorted and organized medical supply donations for hospital and community distribution.
Greater Cleveland Food Bank – Cleveland, OH | Oct 2024
● Assisted individuals in food selection and coordinated pantry service with team members.
ACTIVITIES & CERTIFICATIONS
- Ohio Society of CPAs Member
- Secretary, Beta Alpha Psi
- IRS VITA – Certificate of Conduct
- Global Citizenship Certificate (GCC) Workshop
Timeline
Student Operations Assistant
Cleveland State University
09.2024 - 09.2025
Business Development Intern
Piggyback
05.2024 - 07.2024
Peer Mentor & Orientation Leader
Cleveland State University
08.2023 - 08.2024
Bachelor of Accounting - Governance Risk And Compliance
Cleveland State University
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