Zeena Greene

Building and running the systems behind how revenue-generating teams operate.

• I am the second enablement hire on the team, helping drive revenue throughout our GTM teams worldwide via strategy and process implementation. As a founding member of the team, I’ve helped build out the Revenue Enablement strategy from the bottom up, and have a proven track record in enablement, planning & execution. I've also implemented different strategies and methodologies such as MEDDPICCC & Value Selling, helped craft and participated in several memorable SKO's, and continuously work cross-departmentally & with our leadership teams to drive further growth.
  
  Here are some of the highlights:
  
  ♦️ Designed, developed, and delivered high-quality training and coaching programs for all GTM teams (Sales, CS, Sales Engineers, Marketing, Product, Operations)
  ♦️ Implemented a customized version of MEDDPICC with an extra "C", and Value Selling
  ♦️ Created and ran skill building bootcamps for all Sales Roles
  ♦️ Conducted needs assessments and gap analyses to identify learning and development needs
  ♦️ Led the design and development of engaging training solutions (e-learning, workshops, playbooks)
  ♦️ Evaluated and measured the impact of training programs using data and feedback
  ♦️ Organized and ran a continuous enablement program for all GTM groups
  ♦️ Laid the foundation for our original CMS, LMS, and internal resource portal
  ♦️ Worked closely with Ops to successfully implement processes & strategies through our tools
  ♦️ Demonstrated program/project management and organizational skills to handle multiple inputs and stakeholders and the complexity of summarizing high volumes of content into succinct and impactful communications

My Achievements: Spearheaded new experimental role of "Social Seller" utilizing Dark Social (i.eS lack groups, etc) to generate interest and book meetings, while also creating content to build company brand as a social ambassador.

Career development community of sales nerds who geek out when you book that DM you've been prospecting for 7+ months.

My Achievements- Helped bring in $2,099,637.92 in new business.

• In my first month, I met quota in seven business days! I have continued to meet or exceed quota each month, and was promoted in 4 months! Within 4 months I brought in $67k in revenue
• Quotas Acheived: 8/7, 15/14, 26/25, 27/25 (pre-COVID)

Utilize CRM software including Salesforce and in house software to help patients set up accounts and book appointments with physicians. Also worked directly with physicians and pharmacies for end to end customer support.

• Post payments received via wire transfer, ACH deposit, and check (Manually and otherwise)
• Also reach out to insurance companies regarding EOB's, payments, and refunds
• Post all batches of payments received in the daily Lock Box deposit to patient accounts, balancing each batch with the bank total
• Responsible for automation and process improvement initiatives, including maximizing electronic posting wherever it is possible to do so and maintain accuracy
• Lead researching efforts regarding payments requiring special attention
• Meticulously identify and rectify inconsistencies, deficiencies and discrepancies in accounting documentation.
• Utilized Mincron software, in-house software, Bank websites, and Microsoft Office Suite products.

• Supported the Branch Manager and Tellers to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements
• Calculated and recorded monies daily
• Garnered and demonstrated subject-matter expertise of credit/fraud-related issues
• Built and maintained relationships with customers through ongoing interactions
• Assisted customers with their day-to-day transactions.

• Perform teller and banker transactions, along with other duties related to branch operations and audit preparation
• Also coach and develop a team of tellers, while striving to meet performance quotas
• Worked with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture
• Acted as Assistant Branch Manager, communicating branch priorities to team members throughout the day.

• Perform cashier transactions, as well as overnight tasking.