Zeenat Noor
Salt Lake City,United States
Summary
Effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
University Of Utah Health
Farmington, UT
04.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
Delivery Coordinator
RC Willey
Salt Lake City
11.2022 - 03.2024
- Inspected merchandise for damage and accuracy against order documents.
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Consulted with customers about delivery and order preparation requests.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Reduced late deliveries by closely monitoring driver progress and proactively addressing potential delays.
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Improved delivery efficiency by optimizing routing and scheduling processes.
- Developed strong relationships with carriers, negotiating favorable shipping rates and service agreements.
- Obtained product specifications along with delivery address, date and contact information.
JDA Trainer
Sephora
Salt Lake City
09.2020 - 11.2022
- Improved training effectiveness by developing engaging curriculum and interactive workshops.
- Delivered customized training sessions for enhancing team performance and productivity.
- Enhanced employee skills with tailored training programs and ongoing support.
- Increased knowledge retention, utilizing diverse instructional methods and materials.
- Facilitated learning by conducting assessments and providing feedback to participants.
- Created training materials to support structured learning and skill development.
- Developed training plans to meet organizational goals and employee needs.
- Promoted continuous improvement by evaluating training outcomes and adjusting methods.
Education
No Degree - CPR Certification
American Hearts Associate
02-2025
No Degree - Basic First Aide Certification
American Hearts Associate
01.2024
No Degree - Phlebotomy Certificate
Phlebotomy
03-2023
Skills
- Venipuncture Specimen Collection
- Safety and Infection Control
- Patient Communication
- Medical Record Management
- Laboratory Collaboration
- Patient care
- HIPAA compliance
- Patient confidentiality
- HIPAA
- Patient support
- Data entry
- Paperwork processing
- Recording data
- Patient preparation
- Health education
Certification
- First Aid Certification – American Red Cross
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- CPR/AED Certification
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Punjabi
Full Professional
Timeline
Phlebotomist
University Of Utah Health
04.2023 - Current
Delivery Coordinator
RC Willey
11.2022 - 03.2024
JDA Trainer
Sephora
09.2020 - 11.2022
No Degree - CPR Certification
American Hearts Associate
No Degree - Basic First Aide Certification
American Hearts Associate
No Degree - Phlebotomy Certificate
Phlebotomy