Zeeshan Ahmed
Taylors,SC
Summary
To seek and maintain full-time position that offers professional challenges utilizing organizational, interpersonal skills, excellent time management and problem-solving skills.
Expecting to provide presence as a reliable, accountable team member executing aspects of personal role as well as positive support and assistance to any other team member.
Overview
28
28
years of professional experience
Work History
Multi Family Leasing Agent
RealPage Inc
08.2021 - Current
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Recruited new residents through website advertising and marketing.
- Invited prospects to fill out application upon completion of property tour.
Senior Living Advisor
RealPage Inc
08.2019 - 08.2021
- Developed and maintained strong working relationships with professionals within assigned territory.
- Stayed current on company offerings and industry trends.
- Kept detailed records of daily activities through online customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
Licensed Insurance Producer
The Assurance Group
06.2018 - 10.2018
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Promoted products and services using upselling and other sales strategies.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Generated quotes and proposals for clients to match individual needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Followed up promptly with interested clients to close sales.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Developed sales strategies to increase sales of insurance policies.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
- Developed comprehensive marketing plans to promote insurance products to potential clients.
Production Manager / Client Relations Specialist
Allcon Roofing
03.2017 - 12.2017
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns.
Server / Bartender / FOH Manager /Assistant Restaurant General Manager
AppleGold Group, Inc.
01.2009 - 03.2017
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Store Manager
Ansan, Inc.
01.2008 - 12.2008
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Key Hourly Manager
Applebee's International
08.1996 - 01.2008
- Counted registers and cleaned and secured shop at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
- Developed professional relationships to improve retention of key customers.
- Learned entire [Type] catalog of items to improve recommendations and increase upsells to customers.
Education
High School Diploma -
Riverside High School
Greer, SC06.1991
Skills
- MS Office (Word, Excel, Powerpoint)
- Outlook
- Eatec (custom in-house application)
- RosNet (national reporting & tracking web portal)
- ServSafe current certification with food and alcohol
- Business Partnerships
- Business Processes and Procedures
- Prospecting Assistance
- Background Checks
- Fair Housing Policies
- Strategic Planning
- Staff Management
- Business Development
- Leasing and Sales
- Event Planning
- Property Management
- Administrative Support
- Training and Mentoring
- Office Management
- Telephone and Email Etiquette
- Issue Escalation
References
Available Upon Request
Timeline
Multi Family Leasing Agent
RealPage Inc
08.2021 - Current
Senior Living Advisor
RealPage Inc
08.2019 - 08.2021
Licensed Insurance Producer
The Assurance Group
06.2018 - 10.2018
Production Manager / Client Relations Specialist
Allcon Roofing
03.2017 - 12.2017
Server / Bartender / FOH Manager /Assistant Restaurant General Manager
AppleGold Group, Inc.
01.2009 - 03.2017
Store Manager
Ansan, Inc.
01.2008 - 12.2008
Key Hourly Manager
Applebee's International
08.1996 - 01.2008
High School Diploma -
Riverside High School
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