Zeeshan Khan
Charlotte,NC
Summary
I'm an aspiring tech sales professional who's passionate about building relationships, understanding customer needs, and connecting people with the right solutions. I'm focused on learning how to communicate value effectively, handle objections confidently, and grow in a fast-paced sales environment. My goal is to develop strong product knowledge and become someone who can help both clients and companies succeed.
Overview
4
4
years of professional experience
Work History
Customer Service Supervisor
Walmart
07.2025 - Current
- Responded to customer requests for products, services, and company information.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
Problem Solver
Amazon
04.2025 - 07.2025
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Looked outside known experience to find solutions and produce results.
- Defined problems to make decisions and moved forward to support quick resolution.
- Cross-trained and backed up other customer service managers.
Customer Service Representative
Sam's Club
11.2023 - 03.2025
- Maintained up-to-date knowledge of product and service changes.
- Created and maintained detailed database to develop promotional sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Personal Shopper
Sam's Club
11.2021 - 10.2023
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Associate Degree in Applied Science - IT
Central Piedmont Community College
01.2026
Skills
- Critical thinking
- Attention to detail
- Job site cleanup
- Troubleshooting
- Problem-solving
- Customer interaction
- Team Training
- Documentation and reporting
- Performance improvement
LANGUAGES
English
Full Professional
Timeline
Customer Service Supervisor
Walmart
07.2025 - Current
Problem Solver
Amazon
04.2025 - 07.2025
Customer Service Representative
Sam's Club
11.2023 - 03.2025
Personal Shopper
Sam's Club
11.2021 - 10.2023
Associate Degree in Applied Science - IT
Central Piedmont Community College