Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zeferino Santamaria

Punta Gorda

Summary

Dynamic roofer with extensive experience at CW's Quality Roofing, specializing in flat and metal roofing. Proven track record of enhancing client satisfaction through exceptional service and effective communication. Skilled in roof installation and workplace safety, consistently delivering high-quality results while fostering a collaborative team environment.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Professional tradesman with focus on high standards and tangible results. Extensive experience in roofing projects, delivering top-notch craftsmanship and reliability. Known for effective team collaboration and adaptability to changing project demands. Skilled in various roofing techniques, materials, and safety protocols, consistently ensuring structural integrity and client satisfaction.

Roofer with strong expertise in roof installation, repair, and maintenance. Reliable team player with focus on safety, efficiency, and quality outcomes. Skilled in using various roofing materials, tools, and techniques. Adaptable to changing project requirements and committed to delivering results on time.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

22
22
years of professional experience

Work History

Roofer

CW's Quality Roofing
09.2015 - 05.2025
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Installed, repaired, and replaced single-ply roofing systems.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Inspected problem roofs to determine best repair procedures.
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
  • Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
  • Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
  • Fastened composition shingles and sheets to roof with asphalt, cement and nails.
  • Inspected roofs and identified deficiencies for repair cost estimation.
  • Resolved issues quickly by troubleshooting problems related to leaks, structural damage, or poor workmanship from previous contractors.
  • Served as a reliable point-of-contact for clients addressing concerns or questions regarding their roofing needs or ongoing projects.
  • Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
  • Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
  • Provided exceptional customer service post-project completion ensuring client satisfaction remains high long after the initial job is done.
  • Demonstrated exceptional problem-solving abilities when faced with unexpected challenges during roofing projects, swiftly implementing creative solutions to maintain progress.
  • Followed manufacturer instructions and specifications to perform proper installation.
  • Ensured safety compliance on job sites by thoroughly training team members on proper equipment usage, hazard recognition, and fall protection measures.
  • Reduced project costs by effectively managing materials, labor, and equipment resources for optimal efficiency.
  • Maintained high levels of quality control during roofing installations, conducting thorough inspections to minimize callbacks and warranty issues.
  • Contributed to a positive work environment within the team by fostering open communication channels between colleagues and supervisors alike.
  • Increased customer referrals with exceptional communication skills and professional demeanor throughout the entire project process.

Roofer

Markcuffman Roofing
05.2010 - 10.2015
  • Streamlined workflow processes for increased productivity through effective delegation of tasks and time management techniques.
  • Secured repeat business by building strong relationships with clients through exceptional service and communication.
  • Ensured safety compliance on all job sites, significantly reducing workplace incidents.
  • Achieved high levels of customer satisfaction by tailoring roofing solutions to individual needs and preferences.
  • Repaired and replaced thousands of square feet of roofing, extending lifespan of buildings.
  • Adapted to challenging weather conditions, ensuring project continuity and worker safety.
  • Streamlined waste removal processes for roofing projects, promoting environmental sustainability.

Fryer Cook

Shark's Fish House
01.2003 - 05.2009
  • Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
  • Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
  • Assisted management in maintaining accurate records of food supplies, equipment maintenance, and other operational aspects for optimal performance.
  • Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines.
  • Streamlined kitchen processes by implementing improved workflow strategies for increased productivity during busy shifts.
  • Read food order slips and listened to verbal instructions to properly prepare food for customers.
  • Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
  • Reduced food waste through diligent monitoring of inventory levels and proper storage techniques.
  • Ensured consistent food quality by conducting regular taste tests and adjusting cooking methods as needed.
  • Participated in weekly meetings with management to discuss sales targets, menu changes, and employee performance evaluations for continuous improvement efforts.
  • Trained new hires on fryer operations, safety procedures, and company policies, fostering a cohesive and efficient work environment.
  • Provided exceptional customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
  • Prepared all food orders within [Number] to [Number] minutes to maintain high standards and customer satisfaction.
  • Played a key role in reducing average ticket times by optimizing kitchen workflows, leading to more satisfied customers and positive reviews.

Education

Emiliano Zapata
Mexico

Skills

  • Roof installation
  • Quick learner
  • Team player
  • Roofing
  • All-weather worker
  • Flat roofing
  • Metal roofing
  • Workplace safety
  • Shingle application
  • Flashing installation
  • Clean driving record
  • Asphalt shingles
  • Rubber roofing

Languages

Spanish
Native or Bilingual

Timeline

Roofer

CW's Quality Roofing
09.2015 - 05.2025

Roofer

Markcuffman Roofing
05.2010 - 10.2015

Fryer Cook

Shark's Fish House
01.2003 - 05.2009

Emiliano Zapata

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