Experienced professional seeking a position that leverages expertise while providing opportunities for career and personal growth. Recognized for driving operational excellence and strategic growth, fostering team collaboration, and achieving impactful results in dynamic environments.
Diligent General Manager with a solid background in managing daily operations and driving team performance. Successfully led various delivery teams, ensuring seamless execution and improved operational efficiency with a focus on quality audits.
Service-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business.
Dedicated logistics professional with a history of meeting company goals through consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand effectively.
Overview
20
20
years of professional experience
Work History
General Manager
FGO Logistics
02.2024 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Formulated policies and procedures to streamline operations.
Operations Manager
YRC Freight/Yellow
01.2011 - 01.2023
Managed in excess of 35 truck driver's schedule and routes within a 200-mile radius per shift
Ensured company financial goals were met by acting as liaison between the terminal manager and employees
Scheduled deliveries and pickups of various materials including Hazmat
Monitored dispatch calls and took action to resolve potential problems, as well as actively listening to customer service requests to ensure understanding and expectations
Communicated with brokers/direct shippers daily regarding freight movement and delivery timetables
Ensured safety measures were adhered - including safety gear, ELD logs were active and a 'pretrip' was completed for the tracker and load
Worked flexible hours
Supervisor
President Container
01.2005 - 01.2011
Supervised 25-30 union workers responsible for the production of a minimum of 75,000 high quality boxes per shift
Trained crews to work safely and cautiously while producing boxes within company specifications
Maintained daily quality log, waste accountability sheet, and productivity records both manually and electronically
Monitored the housekeeping of the machinery
Assisted management with the analysis and solution to various areas from mechanical conditions to coverage due to a temporary shortage of staff
Education
St. Peter's College -
St. Peter's College
Jersey City, NJ
Skills
MS Office Efficient
Leadership and team building
Efficient in MS office
Problem-solving
Inventory control
Verbal and written communication
Training and mentoring
Safety protocols
Operational efficiency
Customer service
Staff discipline
Operations management
Timeline
General Manager
FGO Logistics
02.2024 - Current
Operations Manager
YRC Freight/Yellow
01.2011 - 01.2023
Supervisor
President Container
01.2005 - 01.2011
St. Peter's College -
St. Peter's College
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