Zehra Naqvi
Nazareth,PA
Summary
Results-driven entrepreneur with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
4
4
years of professional experience
Work History
Business Owner
Donuts And Dumbells
04.2022 - Current
- Networked with other local businesses to collaborate as point of sale.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Managed approximately 30 incoming calls, emails and messages per day from customers
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Prepared and produced quality products to meet or exceed customer and company expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Herbalife Nutrition Distributor
Herbalife
11.2019 - Current
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Excelled in marketing plan and reached Supervisor status in less than 4 months.
- Developed strong relationships with key accounts, leading to increased repeat business.
- Developed strong customer base through efficient and reliable service.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed large client base, consistently exceeding sales targets and contributing to overall team success.
Medical Scribe
Lehigh Valley Hospital And Health Network
11.2019 - 02.2020
- Accompanied physicians through day in fast-paced, stressful environments.
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
Shake Maker
Crave Bethlehem
10.2019 - 04.2022
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Managed over 20 customers at a time.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed new and creative shake recipes, resulting in an expanded menu and increased sales.
- Enhanced customer satisfaction by crafting high-quality shakes tailored to individual preferences.
Education
Bachelor of Science - Biology
Penn State University
State College, PA05.2023
Skills
- Physical Examinations
- Data Entry
- Reviewing Patient Information
- Clinical Assistance
- Patient History Expertise
- Medical Records Management
- Billing and Payment Processing
- Cleaning and Organization
- Active Listening
- Customer Needs Assessments
- Customer Relations
- Medical Terminology
- Patient Safety
- OSHA Compliance
Languages
Hindi
Urdu
Punjabi
Timeline
Business Owner
Donuts And Dumbells
04.2022 - Current
Herbalife Nutrition Distributor
Herbalife
11.2019 - Current
Medical Scribe
Lehigh Valley Hospital And Health Network
11.2019 - 02.2020
Shake Maker
Crave Bethlehem
10.2019 - 04.2022
Bachelor of Science - Biology
Penn State University
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