ZEILA CARDONA
Elizabeth
Summary
Experienced with managing logistics and coordinating schedules to ensure timely deliveries. Utilizes strong communication skills to maintain effective teamwork and adapt to changing operational needs. Knowledge of optimizing delivery routes to improve efficiency and service quality. Reliable Dispatcher with 5 years of experience. Extensive expertise in tracking and delivery confirmation. Dedicated team player with excellent communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispatcher /Data Entry Clerk
International Cargo Terminals
02.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 10-15 containers.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Review each DGD Hazmat file, apply placards & send to terminals.
- File records of each POD, weekly.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Route drivers delivering freight into wearhouse.
Trucking Dispatcher
CR Express Trucking
01.2019 - 05.2021
- Restored service by scheduling and organizing crew assignments
- Resolved customer issues by addressing questions and providing available services
- Accomplished daily work targets by efficiently coordinating resources and scheduling crews
- Relayed work orders, messages, and information to or from work crews, supervisors, and field inspectors, using telephones or two-way radios
- Called current and prospective customers to set up appointments for outside representatives
- Enhanced call flow by smoothly directing inbound calls to correct personnel
- Organized efficient, easily accessed file system for digital and physical records
Receiving Clerk
Imperial Dade
02.2017 - 01.2019
- Assisted with inventory management by investigating and resolving discrepancies
- Assigned specific doors according to bin locations
- Assigned receiver's specific amount of trucks per day
- Checked receiver's paper work daily
- Documented receiving delays and challenges to assist with proper resource allocation and production scheduling
LOGISTICS CLERK
Freeze Pak
07.2015 - 02.2017
- Reduced shipment delays by proactively communicating with carriers to confirm delivery windows
- Drafted shipment documents, including BOLs, packing lists, invoices, and shipping labels
- Maintained updated shipment status, tracking and tracing loads while in transit
Education
High School Diploma -
Admiral William F. Halsey Jr. Academy
Elizabeth, NJ06-2012
Skills
- Bilingual
- Great people skills
- Multitask
- Strong communication skills
- Dispatch software
- Continuous learning attitude
- Transportation regulations
- Effective decision making
- Record keeping efficiency
- Team collaboration
Certification
- Dangerous Goods Regulations (DGR) Certification for Air Transport
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher /Data Entry Clerk
International Cargo Terminals
02.2022 - Current
Trucking Dispatcher
CR Express Trucking
01.2019 - 05.2021
Receiving Clerk
Imperial Dade
02.2017 - 01.2019
LOGISTICS CLERK
Freeze Pak
07.2015 - 02.2017
- Dangerous Goods Regulations (DGR) Certification for Air Transport
High School Diploma -
Admiral William F. Halsey Jr. Academy
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