Zeila Sanchez
Queens
Summary
Dynamic professional with bilingual communication skills, excelling in customer engagement and relationship building. Proven ability to tailor experiences for clients and enhance satisfaction through creative solutions.
Overview
16
16
years of professional experience
Work History
Entrepreneur, Custom Baked Goods
Violets Cakes & More
Woodside
03.2015 - Current
- Created unique cake recipes to elevate customer offerings and satisfaction.
- Engaged with customers to obtain feedback for service improvement.
- Cultivated relationships with key clients to ensure repeat business.
- Updated website and social media profiles to effectively market products and services.
- Handled custom orders for special events, tailoring experiences to client needs.
Self Employed housekeeper
Private Clients
Queens, Long Island
05.2012 - Current
- Maintained and cleaned residential spaces per client specifications.
- Organized and decluttered households to enhance functionality and tidiness.
- Communicated with clients to ascertain specific cleaning preferences.
- Managed scheduling and client relations for multiple households, fostering strong customer loyalty.
Children's Ministry Director
Iglesia Bautista para las Naciones
Queens
02.2010 - Current
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
- Developed lesson plans in accordance with curricula and core church beliefs.
- Organized community outreach programs to foster relationships with families in the church.
crew memeber
Chipotle
Manhattan
11.2011 - 03.2012
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Kitchen Cook
Clearview Park Golf Course
Bayside
03.2010 - 10.2010
- Prepared diverse menu items for golf course patrons and events.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Monitored quality of ingredients used in the preparation of food items.
Education
High School Diploma -
America Latina
Guatemala, Guatemala10-2002
Skills
- Fluent bilingual communication
- Spanish and English proficiency
Languages
Spanish
Professional
Timeline
Entrepreneur, Custom Baked Goods
Violets Cakes & More
03.2015 - Current
Self Employed housekeeper
Private Clients
05.2012 - Current
crew memeber
Chipotle
11.2011 - 03.2012
Kitchen Cook
Clearview Park Golf Course
03.2010 - 10.2010
Children's Ministry Director
Iglesia Bautista para las Naciones
02.2010 - Current
High School Diploma -
America Latina