Zeina Amhaz
Beirut,BA
Summary
I am currently seeking employment with a well-established firm to relocate and venture into a new market where I can gain valuable working experience. I aim to embrace new challenges to implement and develop my communication and organizational skills.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Avit Sharp Elevators
03.2023 - 11.2024
- Organized office operations and procedures.
- Monitored employees' attendance and schedules.
- Controlled correspondence during office hours.
- Reviewed and approved supply requisitions.
- Documented all cash and credit transactions accurately.
- Managed and followed up on client payments.
- Operated Wizard Cloud for basic accounting.
- Wrote and distributed emails.
- Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings
- Developed and implemented processes and procedures to streamline office operations
Administrative Assistant
TH Global Vision
02.2018 - 02.2023
- Organized office operations and procedures.
- Monitored employees' attendance and schedules.
- Controlled correspondence during office hours.
- Reviewed and approved supply requisitions.
- Documented all cash and credit transactions accurately.
- Managed and followed up on client payments.
- Generated daily reports of all payments.
- Handled the PI page (internet system).
- Wrote and distributed emails.
- Developed and maintained an up-to-date database of contacts and vendors, ensuring accurate and timely communication
Call Center Supervisor
Le Bristol Hotel
05.2016 - 09.2016
- Call center agent
- Trained and mentored new call center representatives on customer service policies, procedures, and best practices
Training
Amadeus Functionality and Ticketing
01.2013 - 08.2013
- Training
Trainee
Le Commodore Hotel
01.2012 - 08.2013
- Trainee
Education
BA - Tour Guide
Lebanese University
Beirut,Lebanon01.2015
Lebanese Baccalaureate II -
Al Resala Al Arabiya
Beirut,Lebanon01.2010
Skills
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Experienced in web browsing and internet systems
- Strong organizational and communication abilities
- Basic accounting
- Computer skills
- Office management
- Customer service
- Office administration
- Scheduling and calendar management
- Document management
Personal Information
- Date of Birth: 07/16/92
- Nationality: Lebanese
- Marital Status: Single
Hobbies and Interests
- Reading
- Swimming
- Photography
Timeline
Administrative Assistant
Avit Sharp Elevators
03.2023 - 11.2024
Administrative Assistant
TH Global Vision
02.2018 - 02.2023
Call Center Supervisor
Le Bristol Hotel
05.2016 - 09.2016
Training
Amadeus Functionality and Ticketing
01.2013 - 08.2013
Trainee
Le Commodore Hotel
01.2012 - 08.2013
BA - Tour Guide
Lebanese University
Lebanese Baccalaureate II -
Al Resala Al Arabiya
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