ZEINA BATTAH
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
3
3
years of professional experience
Work History
Data Analyst/Data Scientist Intern
Trane Technologies
La Crosse
04.2025 - Current
- Analyzed collections and AR data for Trane's commercial and residential HVAC business to support Oracle to HighRadius integration and improve automation workflows.
- Built SQL queries to extract, clean, and reconcile Oracle financial data.
- Created Excel based data dictionaries, mapping files, and reconciliation tools to streamline HighRadius implementation.
- Developed Tableau dashboards highlighting customer risk, aging trends, collector workload, and payment behavior.
- Helped design business rules and logic for automated HighRadius triggers.
- Collaborated with finance, AR, and IT teams to validate data.
Membership Services
YMCA
La Crosse
01.2023 - Current
- Delivered excellent customer service to members, guests, and program participants in person and over the phone.
- Processed membership tasks using Salesforce, Daxko, and CORE.
- Utilized Microsoft Excel to assist with scheduling and workflow coordination.
- Demonstrated strong multitasking skills in a fast-paced environment while supporting a diverse population.
Banker
Citizens State Bank
La Crosse
06.2023 - 03.2025
- Serviced client accounts, made loan payments, managed safe deposit box payments, cashing checks, and corrected discrepancies.
- Managed new and existing customers by helping them open and customize new checking and savings accounts.
- Referred clients to in house financial services by presenting financial products and services to existing and prospective customers.
- Maintained knowledge and understanding of appropriate banking products and regulations throughout the company.
Education
M.S. - Applied Statistics
University of La Crosse
La Crosse, WI 09.2024 - 01/2026
B.S. - STATISTICS
University of La Crosse
La Crosse, WIB.S. - FINANCE
University of La Crosse
La Crosse, WISkills
- Excel
- R Studio
- Python
- SQL
- Tableau
- Machine Learning
- Data Analysis
- Data Management
- Power BI
- SAS
Languages
- Japanese
- Arabic
Timeline
Data Analyst/Data Scientist Intern
Trane Technologies
04.2025 - Current
M.S. - Applied Statistics
University of La Crosse
09.2024 - 01/2026
Banker
Citizens State Bank
06.2023 - 03.2025
Membership Services
YMCA
01.2023 - Current
B.S. - STATISTICS
University of La Crosse
B.S. - FINANCE
University of La Crosse