Zeinab Hussein
Salt Lake,Utah
Summary
Compassionate Family Services Specialist with expertise in case management, client advocacy, and crisis intervention. Experienced in assessing needs, supporting diverse families, and connecting them with community resources. Strong in communication, conflict resolution, and cultural competence, ensuring effective and empathetic client care. Organized, empathetic, and committed to improving family well-being through advocacy and coordinated services.
Overview
7
7
years of professional experience
Work History
Refugee Progress Assessment Coordinator
Catholic Community Services
01.2022 - 09.2023
- Develop and implement comprehensive assessment plans that align with organizational goals and ensure that assessment strategies encompass diverse methods to measure organizational progress effectively
- Coordinate the systematic collection of relevant data through various assessments and analyze assessment data meticulously, identifying trends, patterns, and areas for improvement, and drawing meaningful insights
- Prepare and deliver detailed reports on assessment results, providing valuable insights and recommendations; foster effective communication channels to inform the supervisor about assessment goals, processes, and outcomes
- Leverage technological tools and software to streamline data collection, analysis, and reporting processes, enhancing overall efficiency.
Afterschool Program Manager
Promise South Salt Lake
06.2018 - 01.2023
- Spearheaded the development and implementation of a comprehensive after-school program, ensuring alignment with the organization's mission and goals
- Provide ongoing leadership, guidance, and support to program staff, promoting professional growth and ensuring adherence to program goals
- Cultivate and maintain positive relationships with parents, schools, community organizations, and other stakeholders to enhance program engagement and support.
Youth Mentor Specialist
International Rescue Committee
06.2016 - 09.2017
- Engage with youth participants on a personal level, establishing trusting relationships that foster positive development and growth
- Provide guidance, support, and mentorship to youth, serving as a positive role model and helping them navigate personal and academic challenges
- Compile comprehensive reports on the impact of mentorship relationships, contributing to program evaluations and improvement initiatives.
Education
Bachelor of Science - Psychology
Utah Valley University
Orem, UT05.2025
Associate of Science - Social Work
Salt Lake Community College
Salt Lake City, UT05.2022
Skills
- Case Management
- Crisis Intervention
- Client Advocacy
- Cultural Competence
- Active Listening
- Empathy and Compassion
- Verbal and Written Communication
- Conflict Resolution
Leadership Experience
Peer Mentor, Salt Lake, UT, Mentorship Lead, Provided students with academic success strategies, life skills growth, and opportunities for leadership development, Created community outreach opportunities for 15+ high school students, Assisted students with homework in areas of writing/science & ACT prep
Timeline
Refugee Progress Assessment Coordinator
Catholic Community Services
01.2022 - 09.2023
Afterschool Program Manager
Promise South Salt Lake
06.2018 - 01.2023
Youth Mentor Specialist
International Rescue Committee
06.2016 - 09.2017
Bachelor of Science - Psychology
Utah Valley University
Associate of Science - Social Work
Salt Lake Community College
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