Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zeke Rahman

Euless,TX

Summary

As a highly motivated and results-driven professional with a degree in business management and extensive experience in leadership and operations, I am eager to bring my expertise to a dynamic hotel management role. With a proven track record in overseeing day-to-day operations, enhancing guest experiences, and driving revenue growth, I excel in fostering a culture of excellence, collaboration, and service. My ability to manage teams, optimize processes, and maintain high standards of customer satisfaction positions me as a strong candidate to contribute effectively to the success of any hospitality organization.

Overview

7
7
years of professional experience

Work History

Assistant Branch Manager

Republic Finance
06.2024 - Current


  • Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting products and services.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Conducted regular audits of files to ensure accuracy and completeness, identifying and correcting any discrepancies found.

Server

Pappadeaux
11.2022 - 05.2024
  • Provided excellent customer service to ensure satisfaction
  • Assisted in training new servers
  • Responded efficiently to guest inquiries and complaints in a professional manner
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Front Desk Agent

La Quinta
04.2018 - 08.2021
  • Answered phones, responded to inquiries, and took messages
  • Processed payments accurately and efficiently
  • Inputted guest information into the computer system accurately and securely
  • Generated daily reports detailing occupancy levels, revenue amounts.
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

Sales Associate

Rally House
05.2017 - 08.2018
  • Processed transactions using a point-of-sale system
  • Maintained up-to-date knowledge of store merchandise and policies
  • Greeted customers and provided exceptional customer service.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Bachelors of Business Administration, Management -

Sam Houston State University
Huntsville, TX
07.2024

Skills

  • Microsoft Office
  • Cash Flow Management
  • Customer Due Diligence
  • Attention to Detail
  • Multitasking
  • Critical Thinking
  • Organizational Skills
  • Relationship Building
  • Sales management
  • Branch Operations Management
  • Customer Relationships

References

References available upon request

Timeline

Assistant Branch Manager

Republic Finance
06.2024 - Current

Server

Pappadeaux
11.2022 - 05.2024

Front Desk Agent

La Quinta
04.2018 - 08.2021

Sales Associate

Rally House
05.2017 - 08.2018

Bachelors of Business Administration, Management -

Sam Houston State University
Zeke Rahman