Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zeke Richardson

Farmington,UT

Summary

Dynamic professional with a proven track record at Papa Murphy's, excelling in team leadership and customer service. Skilled in technical troubleshooting and quality assurance, I effectively resolved issues and enhanced operational efficiency. Passionate about training staff and ensuring safety compliance, I foster a collaborative environment that drives success.

Overview

7
7
years of professional experience

Work History

Security Camera Installer

Mathnasium
Farmington, UT
07.2018 - Current
  • Conducted thorough site assessments for optimal camera placement.
  • Tested and calibrated camera systems for clear image quality.
  • Coordinated with team members to ensure efficient project execution.
  • Resolved technical issues during installation processes promptly.
  • Configured camera settings and tested connections to ensure proper functioning.
  • Performed quality assurance checks on newly installed cameras to verify functionality.
  • Utilized ladders or lifts as required when installing high-level cameras.
  • Tested equipment, connections and signals to verify security system functionality.

Manager

Papa Murphy's
Farmington, UT
12.2021 - 09.2025
  • Trained staff on food safety standards and proper handling techniques.
  • Supervised daily operations to ensure efficient workflow and team performance.
  • Managed inventory levels and ordered supplies to maintain stock availability.
  • Developed staff schedules to optimize labor resources and meet demand.
  • Implemented quality control measures to ensure product consistency and safety.
  • Resolved customer complaints and ensured high levels of satisfaction in service.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Led a team of 14 employees, ensuring high productivity and excellent customer service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Implemented quality control measures to uphold company standards.

Education

Some College (No Degree) - Business Administration

Weber State University
Ogden, UT

Skills

  • Customer service
  • Team leadership
  • Inventory management
  • Quality assurance
  • Technical troubleshooting
  • Time management
  • Communication skills
  • Safety compliance
  • Equipment Repair
  • Wiring installations
  • Cable pulling
  • Leadership skills
  • Staff training
  • Inventory control
  • Cash management
  • Staff recruitment

Timeline

Manager

Papa Murphy's
12.2021 - 09.2025

Security Camera Installer

Mathnasium
07.2018 - Current

Some College (No Degree) - Business Administration

Weber State University

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