Zekhi Charlemagne
Coral Springs,Florida
Summary
A motivated and versatile individual seeking employment opportunities in various industries, with a strong background in retail, the restaurant industry, and entrepreneurship in vehicle detailing. Eager to contribute skills in customer service, teamwork, and business management to a dynamic work environment.
Overview
2
2
years of professional experience
Work History
Primerica Sales Rep
Primerica
01.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Managed A Detailing Business
Noble Auto Detailing
08.2023 - 01.2024
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Reduced resource waste by optimizing material usage during the detailing process.
- Developed strong relationships with clients through consistent follow-up and open communication channels.
- Achieved high levels of customer satisfaction with attention to detail and excellent communication skills.
Server and Kitchen Assistant
Pei Wei Asian Kitchen
08.2023 - 01.2024
- Serving customers and making sure they have an enjoyable experience
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Retail Sales Associate/Stocker
Hollister.Co
09.2022 - 05.2023
- Assisting customers with inquiries and purchases
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
Highschool Diploma -
Marjory Stoneman Douglas Highschool
Parkland FL01.2023
Skills
- Management Skills
- Communication Skills
- Teamwork
- Customer Service
- Time Management Skills
- Adaptability
- Attention to Details
- Carpentry/Masonry/Electrical
- Lifting and Carrying Heavy Objects
- Standing for Long Periods of Time
- Enduring Long Shifts
- Hand Eye Coordination
- Quick Thinking
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Sales closing
- Cold-calling
- Patience and Empathy
- Time management skills
- Health and safety
- Technical knowledge
- Automotive detailing
- Scheduling Coordination
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
References
Available Upon Request
Timeline
Primerica Sales Rep
Primerica
01.2024 - Current
Managed A Detailing Business
Noble Auto Detailing
08.2023 - 01.2024
Server and Kitchen Assistant
Pei Wei Asian Kitchen
08.2023 - 01.2024
Retail Sales Associate/Stocker
Hollister.Co
09.2022 - 05.2023
Highschool Diploma -
Marjory Stoneman Douglas Highschool
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