Zekrea Mohamed
La Crosse,WI
Summary
Skilled Security Officer competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at Psych Ward and Emergency Department ER facilities. Keen to offer 3+ years of experience and take on challenging new role. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Security Officer
Mayo Clinic
Rochester, MN
12.2020 - 11.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Communicated with law enforcement officers when necessary.
- Documented all security incidents in an incident report form.
- Investigated reports of missing items or suspicious activities.
- Enforced access control measures in accordance with established procedures.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Performed first aid and CPR when necessary during emergency situations.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted with crowd control during large events held at the facility.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Conducted rounds of hospital premises to ensure safety and security measures were being met.
- Inspected entrances, exits, and other areas for potential security risks.
- Enforced hospital regulations regarding visitors, personnel, and vehicles.
- Provided escorts for staff, patients, and visitors as needed.
- Assisted with crowd control during special events held at the hospital.
- Provided friendly and professional assistance to employees, visitors and customers.
- Ensured compliance with local laws governing health care facilities' security operations.
- Interacted courteously with staff members, visitors, and patients at all times.
Lead Security Officer
Mayo Clinic
Rochester, MN
11.2021 - 11.2023
- Ensured compliance with security protocols and procedures.
- Monitored CCTV cameras and other surveillance equipment.
- Investigated security breaches, incidents, and suspicious activities.
- Developed policies related to safety and security operations.
- Conducted regular patrols of premises to ensure safety of staff and visitors.
- Coordinated emergency response plans in the event of a breach or incident.
- Provided training to new security personnel on operational procedures.
- Maintained up-to-date records of security logbook entries and reports.
- Assisted in preparing risk assessments for various events or activities.
- Supervised team members during shift changes and ensured proper coverage at all times.
- Responded quickly and appropriately to any emergencies or threats reported by staff or visitors.
- Interacted with law enforcement officers when necessary regarding criminal activity, investigations, or arrests.
- Researched best practices in the industry for improving overall security measures.
- Verified identification credentials of employees, customers, and visitors before allowing access to premises.
- Inspected doors, windows, locks, alarms, lighting systems., on a regular basis for proper functioning.
- Collaborated with management teams to develop strategies for maintaining a safe work environment.
- Evaluated existing physical security measures against potential threats to determine areas needing improvement.
- Implemented new technologies such as biometric scanners and facial recognition software into current security systems.
- Performed background checks on potential employees prior to hiring them into the organization.
- Investigated complaints from staff regarding harassment or misconduct within the workplace.
- Analyzed trends in crime data to identify patterns that could indicate future risks or concerns.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Monitored access control systems and key code records for suspicious activities.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Monitored security cameras to identify and respond to suspicious activity.
- Provided friendly and professional assistance to employees, visitors and customers.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Maintained high levels of alertness throughout shifts.
Shift Lead Supervisor
Walgreens
Rochester, MN
02.2020 - 10.2020
- Provided leadership and direction to shift staff, ensuring company policies and procedures were followed.
- Ensured all daily operations were in compliance with safety standards and regulations.
- Created schedules for team members and monitored attendance records.
- Assigned tasks to employees based on their abilities, skill levels, and experience.
- Performed disciplinary actions when necessary, following company guidelines.
- Conducted performance reviews for shift staff and provided feedback for improvement.
- Developed processes to improve efficiency of production line and streamline workflow.
- Resolved customer complaints efficiently by providing timely solutions or escalating the issue as needed.
- Monitored quality of product output to ensure it met customer specifications.
- Trained new hires on job duties, safety protocols, and company policies and procedures.
- Maintained accurate inventory records of products used during shifts.
Education
High School Diploma -
Rochester Stem Academy
Rochester, MN06-2020
Skills
- Fluent in English
- Fluent in Swahili
- Fluent in Somali
- General security
- Detail Oriented
- Security Screenings
- Crisis intervention training
- Investigative skills
- Incident Reporting
- Electronic surveillance
- Staff Management
- Document Management
- Identification verification
- Emergency Response
- Emergency Management
- Arrest procedures
- Investigation documentation
- CCTV Monitoring
- Stationary surveillance
- Access Control
- Weapons training
- Crime prevention methods
- Night and Safe Deposit Procedures
- Security systems knowledge
- Fire safety training
- Screening wands
Timeline
Lead Security Officer
Mayo Clinic
11.2021 - 11.2023
Security Officer
Mayo Clinic
12.2020 - 11.2024
Shift Lead Supervisor
Walgreens
02.2020 - 10.2020
High School Diploma -
Rochester Stem Academy
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