ZEKY SANGIRAY
Henrico,VA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated individual with extensive experience providing efficient customer service in retail stores. Able to work in a fast-paced environment while remaining friendly and professional. Possesses strong problem-solving skills, and the ability to multitask in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CVS Cashier/Pharmacy Technician
CVS Pharmacy
Richmond, Virginia
04.2024 - 10.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers promptly and responded to questions.
- Helped customers find specific products, answered questions about product location, price, and availability.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Faced products on shelves and displays to meet company policies, while ensuring all products were labeled properly, and monitoring expiration dates before stocking the shelves.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Verified prescriptions and drug labels, documents and packages.
- Managed filing of prescriptions, both electronically and manually.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Cashier/Stocker
PJ PETs
Richmond, VA
05.2023 - 02.2024
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Maintained accurate inventory records and organized stockroom shelves to ensure efficient product access
- Assisted in unloading trucks, checking in merchandise, and transporting products to appropriate locations within the store
- Developed strong customer service skills while assisting customers in locating items throughout the store
- Checked shelf labels for each item for pricing accuracy
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Performed basic maintenance tasks such as cleaning shelves, sweeping floors, dusting fixtures
- Collaborated closely with team members to complete assigned tasks efficiently in a timely manner
- Acquired comprehensive understanding of grocery store layout and product locations, resulting in efficient shopping times
- Implemented problem-solving techniques to resolve customer issues quickly and efficiently
- Developed excellent organization skills to manage multiple tasks simultaneously, ensuring all items were correctly packed for delivery
- Received work assignments from order system to fill orders
INSTACART SHOPPER
INSTACART SHOPPERS
Richmond
01.2022 - 09.2022
- Provide exceptional quality customer service, with consistently high customer ratings, and positive feedback.
- Regularly and responsibly handle customer service complaints, and resolve them with complete customer satisfaction.
- Experience handling orders, and ensuring accuracy.
- Coordinate the delivery of large orders with various destinations and locations, and plan efficient delivery routes.
- Communicate with customers, and respond to special requests while shopping.
- Use system software to view and accept available orders.
Education
Cyber Security -
J SARGEANT REYNOLDS COMMUNITY COLLEGE
Richmond, VA06.2025
High School Diploma -
FREEMAN HIGH SCHOOL
Henrico06.2022
Skills
- Customer service
- Cash register operation
- Retail sales
- Cash handling and management
- Product stocking
- Inventory control
- Heavy Lifting
- Time management
- Transaction handling
Certification
Driver's License, 02/01/20, 11/01/26
Timeline
CVS Cashier/Pharmacy Technician
CVS Pharmacy
04.2024 - 10.2024
Cashier/Stocker
PJ PETs
05.2023 - 02.2024
INSTACART SHOPPER
INSTACART SHOPPERS
01.2022 - 09.2022
Cyber Security -
J SARGEANT REYNOLDS COMMUNITY COLLEGE
High School Diploma -
FREEMAN HIGH SCHOOL
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